Employer The Royal Wolverhampton NHS Trust Employer type NHS Site Cannock Chase Hospital - outpatients department Town Cannock Salary £24,169 pro rata Salary period Yearly Closing 04/05/2025 23:59
Band 2
Job overview
we have an exciting opportunity for a receptionist to join our busy team in cannock out patients.
We have a 28 roomed multi-specialised department, which is open Monday to Friday 8-6.
We have 22.5 hours per week available, worked flexibly between monday and friday.
Main duties of the job
see attached job description.
Excellent communication skills are essential, as well as a caring compassionate personality and a desire to help others.
You will be dealing with members of the public on a daily basis so a cheerful helpful disposition would be an advantage.
Working for our organisation
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Detailed job description and main responsibilities
Booking patients in and out of the department.
Making further appointments/ adding to waiting lists as required.
Completing back office functions / administrative duties when needed.
Dealing with telephone and face to face enquiries.
Helping colleagues and other members of the multi-disciplinary team.
Liaising with Consultants and other staff
Person specification
Experience
* Previous experience of a receptionist role in an NHS setting
* previous experience as a receptionist in any role
Flexible Working - As a major employer in the Black Country and West Birmingham region we are committed to supporting all employees to achieve a healthy work life balance. We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.
Qualifications - Please be advised that if the post that you are applying for requires any level of qualification (e.g. A-Levels, Degree etc) or Professional Registration (e.g. Nursing and Midwifery Council, General Medical Council etc) you will be required to provide proof as part of the pre-employment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider. Furthermore, a sample of all applicants’ qualifications will be checked back to the educational institution or provider to interview letters to further deter fraud.
Sponsorship - Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. As of 1 January 2021, free movement ended and the UK introduced a points-based immigration system. Further information is available regarding two types of visa; Health Care Visa https://www.gov.uk/health-care-worker-visa/your-job and Skilled worker visa https://www.gov.uk/skilled-worker-visa .
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Name Gemma Godwin Job title Admin team leader Email address gemma.haste@nhs.net Telephone number 01543 576077
If you have problems applying, contact
Address Building 12
New Cross Hospital
Wolverhampton Road
Wolverhampton
WV10 0QP
Telephone 01902 481900
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