Job summary Do you have exceptional organisational, communication and administrative skills? Do you enjoy working closely with a varied team of people and helping to get the best out of your colleagues? Are you looking to take on more responsibility? If so, then our senior administrator role may be just what you're looking for. The Senior Administrator for the Lincolnshire Community Cardiology Service plays a pivotal role in ensuring the smooth operation and effective management of administrative processes across the service. This role involves providing high-level administrative support to the clinical team, managing patient waiting lists, booking of clinics and appointments, and ensuring that patients are moved along their service pathway in a timely and efficient manner. The Senior Administrator will act as the key point of contact for internal and external stakeholders, ensuring that the service runs efficiently while maintaining high standards of patient care and administrative accuracy. Please note this position will not commence before June 2025 Main duties of the job We are a dynamic team committed to delivering the highest standard of administrative service which you will support by providing day to day effectiveand efficient administration support. To be able to work to deadlines and prioritise workload and work towards the KPI's and targets set for the department Maintain waiting list and arrange clinics. Maintain a high level of confidentiality To talk to patients/clients in a positive and friendly manner and deal with their queries Deal with administrative tasks to deliver a positive outcome Be the first point of contact for the administration assistants by providing support with complex patients and situations that arise within the services. Ensure necessary cover at all times About us Lincolnshire Community Health Services NHS Trust is in the top 25 per cent of all community trusts for overall staff engagement in the 2021 NHS National Staff Survey. At LCHS, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in LCHS' workforce. LCHS recognises the increasing demand for more flexibility in working practices in order to accommodate the personal goals and commitments that employees experience at different stages during their working lives. Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff to balance their personal and work commitments. Arrangements can be put in place if it can be shown that the needs of the individual can be balanced with those of the service and the impact on other team members, enabling the Trust to recruit and retain skilled staff, raise staff morale, reduce absenteeism and respond to changing service needs more effectively. We are an ambassador of a learning culture that will support the right individual to progress in their chosen career through an 'earn while you learn' apprenticeship programme. Visit our Learning and Development page to find out more https://www.lincolnshirecommunityhealthservices.nhs.uk/join-us/learning-and-dev Date posted 03 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Per annum, pro rata Contract Permanent Working pattern Full-time, Flexible working Reference number 818-CYP296 Job locations Beech House, Witham Park, Waterside South Lincoln LN5 7JH Job description Job responsibilities Please see the attached job description and person specification for further information regarding specific details for the job and the main responsibilities. Our team is experienced, friendly and enthusiastic about their work and we want a senior administrator who enhances the passion and attention to detail embedded in the team, whilst ensuring the service is caring, responsive and reliable. The Trust is committed to supporting staff by offering an extensive health and wellbeing package as well as many staff network groups. We are a values-based employer and firmly believe that employing the right person to join our team is paramount and once in the team, we can foster and nurture your skills and knowledge through a range of peer support, shadowing/training opportunities. Job description Job responsibilities Please see the attached job description and person specification for further information regarding specific details for the job and the main responsibilities. Our team is experienced, friendly and enthusiastic about their work and we want a senior administrator who enhances the passion and attention to detail embedded in the team, whilst ensuring the service is caring, responsive and reliable. The Trust is committed to supporting staff by offering an extensive health and wellbeing package as well as many staff network groups. We are a values-based employer and firmly believe that employing the right person to join our team is paramount and once in the team, we can foster and nurture your skills and knowledge through a range of peer support, shadowing/training opportunities. Person Specification Qualifications Essential A' Level/NVQ Level 3 in Business Administration or equivalent experience Evidence of relevant and continuing professional development (CPD) RSA 2/3 typing qualification or equivalent Accurate minute taking skills Desirable European Computer Driving Licence, Computer Literacy and Information Technology (ECDL or CLAIT) or equivalent Experience Essential Experience of working in a busy administrative environment, delivering a full range of administrative procedures Management of records and information in an office environment Previous experience of supervising staff in an effective way Previous experience of working in a customer-focused environment Knowledge and proficiency in use of relevant software packages including Excel, Word and Outlook Desirable Previous experience of working in the NHS Knowledge of confidentiality and data protection Knowledge and experience of SystmOne Person Specification Qualifications Essential A' Level/NVQ Level 3 in Business Administration or equivalent experience Evidence of relevant and continuing professional development (CPD) RSA 2/3 typing qualification or equivalent Accurate minute taking skills Desirable European Computer Driving Licence, Computer Literacy and Information Technology (ECDL or CLAIT) or equivalent Experience Essential Experience of working in a busy administrative environment, delivering a full range of administrative procedures Management of records and information in an office environment Previous experience of supervising staff in an effective way Previous experience of working in a customer-focused environment Knowledge and proficiency in use of relevant software packages including Excel, Word and Outlook Desirable Previous experience of working in the NHS Knowledge of confidentiality and data protection Knowledge and experience of SystmOne Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Lincolnshire Community Health Service NHS Trust Address Beech House, Witham Park, Waterside South Lincoln LN5 7JH Employer's website https://www.lincolnshirecommunityhealthservices.nhs.uk/ (Opens in a new tab)