Deliver general assistant services to the required standard and specification; providing the highest standards of service delivery and working practices. Ensure open, effective communication.
Main duties of the job
* Timely delivery of a full range of directly provided general assistant services to include:
o Caretaker and body store duties
o Collection and movement of patients to and from wards, clinics and departments including body store duties.
o Undertaking weekly tests such as alarms.
o Ensure documentation such as local log books and permits to work are updated.
o Deliver linen to wards and remove spoiled linen to laundry/laundry store.
o Deliver stores to departments.
o Internal movement of equipment/furniture.
o Collect and deliver patient notes to departments.
o Directing fire services when alarm activates and respond to lift/fire alarms.
o Attend training as required.
o If required, operate and monitor CCTV.
o If required, transfer food trollies to ward areas.
About us
Established in April 2013, the company is a limited company but also part of the wider NHS family. Having inherited responsibility for the facilities and property management functions previously managed by NHS primary care trusts and strategic health authorities, we own and run properties that range from listed buildings and former workhouses through to award-winning, state-of-the-art integrated health campuses. Our aim is to deliver a fit for purpose estate in partnership with NHS organisations, generating cost efficiencies that will benefit our tenants, patients and the wider health economy.
Job responsibilities
We have a fantastic opportunity for a permanent, full-time General Assistant to join our team based at St Marks Hospital.
* Hours of Work: 37.5 hours per week.
* Shift pattern: Week 1 6am-2pm, Week 2 12pm-8pm.
* Pay: £12.36 per hour.
* Training will be provided.
* DBS check required.
Key Responsibilities
* Timely delivery of a full range of directly provided general assistant services.
* Collection and movement of patients to and from wards.
* Deliver linen to wards and remove spoiled linen to laundry/laundry store.
* Removal and storage of clinical and other household waste.
* Receipt, movement and storage of blood, specimens.
* Undertake a range of cleaning duties to include operating electrical floor cleaning equipment, steam cleaning equipment in line with the national cleaning specification.
* Ensure all grounds, car parks and gardens are clean and tidy. In extreme weather, salt/grit paths and car parks.
What we can offer you
* 27 days annual leave + 8 days bank holiday.
* Training and development opportunities, providing opportunities for you to develop and progress through our Professional Excellence Framework.
* SMART Pension contribution into which the company will contribute up to 6%.
* NHS retail discounts and Cycle to Work Scheme.
* 15 hours (pro-rata) of paid time off to volunteer at a cause of your choice.
* Colleague Assistance Programme offering support for all areas of life.
Our culture and values
We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it's important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference. Our culture and values seek to place our NHS colleagues and their patients at the heart of everything we do. We celebrate diversity and are working hard to create an inclusive environment where people love to work and can fulfil their potential. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.
Person Specification
Qualifications
* Training will be provided on the job through a combination of instruction and practice or by attending training sessions.
Experience
* Experience of working in a customer-focused environment.
* Experience of following Standard Operating Procedures and Safe Systems of Work.
* Experience in the operation of electrical cleaning equipment.
* Experience of operating a switchboard/handling client phone calls.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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