Location: Office based, Market Harborough, Leicestershire
Salary: £24,390.08 + Benefits
Working Hours – 40 hours a week, Monday to Friday between 8am and 6pm
We are the brand behind world-class brands. We deliver unparalleled customer management, marketing, payment, technology and data solutions, making us the largest and most strategically aligned full-service provider for publishers globally. We have earned the trusted confidence of a wide range of companies supporting over 1,150 brands globally
Join our team as a Customer Service Adviser, where you'll excel in a dynamic, phone-based environment handling subscription enquiries via calls and emails. This role is perfect for someone with excellent verbal and written communication skills who thrives in a lively office setting. Resilience is key to effectively managing a high volume of queries and maintaining exceptional service standards. If you're passionate about customer service and have relevant experience, we'd love to meet you. We offer comprehensive training and continuous development to ensure your success.
Do you have the following:
Strong listening and communication skill
Personal motivation
Empathy
Results focused
Attention to detail
Personal organization
In addition to a great working culture, we offer superb benefits too;
21 days holiday (increasing to 23 days) + Bank Holidays + Birthday + Long service
Workplace Pension with employer contributions
Employee Assistance Programme
Wellbeing Programme with access to tools and initiatives
Mental Health First Aiders
Onsite Gym, Shower, Games Room
Free Eye Tests
Insurance Schemes
Cycle to Work Scheme
Retail Benefit Discounts
Employee Recognition Schemes
Recommend a Friend Scheme
Social Activities
Free Parking
And more