Summary
Responsible for delivering all Supplier Quality Assurance function, providing the opportunity to participate in coordinating all aspects of Supplier Quality through continuously supporting Supplier Quality Engineers and Technicians with supplier quality activities, including 8D problem solving, Goods Inward inspection and stock management.
Wage
£15,500 a year
The pay may be negotiated and may rise after 1 year.
Training course
Engineering and manufacturing support technician (level 3)
Hours
Monday - Thursday, 8.00am - 4.30pm and Friday, 8.00am- 1.30pm.
37 hours 30 minutes a week
Start date
Monday 1 September 2025
Duration
3 years 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
* Work closely with SQA team and multiple departments for all Supplier Quality Concerns.
* Support 8D problem solving process for all production and customer quality concerns, including definition and performance of containment onsite and at suppliers, root cause analysis and corrective action definition.
* Support day-to-day supplier issues (Production / Customer), Handling of NonConformities (Using on-line vendor management system).
* Support all aspects of New Product Introduction activities, perform material trials in the production line, set-up incoming inspection criteria, perform incoming inspection for new product introduction.
* Develop a good working knowledge of SAP system through stock movements of all parts handled by SQA, process quality inspection.
* Participate in and be fully committed to continual improvement activities.
* Participate in development of SQA Processes, procedures and work instructions: concerns handling, stock management, offering suggestions for improvement.
* Exercise high standards of H&S at all times, including Environmental Safety Awareness.
Where you’ll work
Mill Hill
North West Industrial Estate
Peterlee
SR8 2HR
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
CITY OF SUNDERLAND COLLEGE
Your training course
Engineering and manufacturing support technician (level 3)
Equal to A level
Course contents
* Follow health and safety regulations, standards, and guidance.
* Follow procedures in line with environmental and sustainability regulations, standards, and guidance. For example, segregation of resources for reuse, recycling and disposal.
* Comply with engineering standards and regulations. For example, British Standards (BS), International Organisation for Standardisation standards (ISO). European Norm (EN).
* Analyse engineering and manufacturing data and information to support technical outputs. For example, read and interpret text, data, engineering drawings, work instructions, method statements, operation manuals.
* Apply scientific, technical or engineering principles.
* Apply problem solving techniques to solutions for identified technical problems.
* Organise, plan and prioritise workflow and scheduling of work with stakeholders.
* Identify, organise and use resources to complete tasks, considering cost, quality, safety, security and environmental impact.
* Produce job specific technical outputs. For example, engineering drawings, quality control management, computer control programming, business improvement, adverse incident reports, technical investigations, equipment appraisals and specifications.
* Provide support and guidance for handover of work to stakeholders. For example, checklists, product or process status, access to supporting documents.
* Record information - paper based or electronic. For example, energy usage, equipment service records, test results, handover documents, checklists.
* Follow standard operating procedures.
* Follow manufacturer's instructions. For example, safe instructions for use of products, processes and machinery.
* Apply quality assurance and control principles and practices. For example, conduct physical checks, take samples, inspections or tests.
* Apply continuous improvement techniques.
* Apply team working principles.
* Communicate in writing with others for example, stakeholders, colleagues, and managers.
* Communicate with others verbally for example, colleagues and stakeholders.
* Use information and digital technology. Comply with GDPR and cyber security regulations and policies.
* Carry out and record learning and development activities.
* Apply equity, diversity and inclusion procedures.
* Follow health and safety regulations, standards, and guidance.
* Follow procedures in line with environmental and sustainability regulations, standards, and guidance. For example, segregation of resources for reuse, recycling and disposal.
* Comply with engineering standards and regulations. For example, British Standards (BS), International Organisation for Standardisation standards (ISO). European Norm (EN).
* Analyse engineering and manufacturing data and information to support technical outputs. For example, read and interpret text, data, engineering drawings, work instructions, method statements, operation manuals.
* Apply scientific, technical or engineering principles.
* Apply problem solving techniques to solutions for identified technical problems.
* Organise, plan and prioritise workflow and scheduling of work with stakeholders.
* Identify, organise and use resources to complete tasks, considering cost, quality, safety, security and environmental impact.
* Produce job specific technical outputs. For example, engineering drawings, quality control management, computer control programming, business improvement, adverse incident reports, technical investigations, equipment appraisals and specifications.
* Provide support and guidance for handover of work to stakeholders. For example, checklists, product or process status, access to supporting documents.
* Record information - paper based or electronic. For example, energy usage, equipment service records, test results, handover documents, checklists.
* Follow standard operating procedures.
* Follow manufacturer's instructions. For example, safe instructions for use of products, processes and machinery.
* Apply quality assurance and control principles and practices. For example, conduct physical checks, take samples, inspections or tests.
* Apply continuous improvement techniques.
* Apply team working principles.
* Communicate in writing with others for example, stakeholders, colleagues, and managers.
* Communicate with others verbally for example, colleagues and stakeholders.
* Use information and digital technology. Comply with GDPR and cyber security regulations and policies.
* Carry out and record learning and development activities.
* Apply equity, diversity and inclusion procedures.
Your training plan
This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
Requirements
Essential qualifications
GCSE in:
* English (grade Grade 4-9 Or Equivalent)
* Maths (grade Grade 4-9 Or Equivalent)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Analytical skills
* Team working
* Initiative
* Non judgemental
* Patience
* Physical fitness
Other requirements
5 GCSE's at Grade 4 or Above are required.