Job Description
Job Title: Salesforce Business Analyst
Location: Knutsford (Radbroke)
Contract: Six Months
Work Arrangement: Hybrid (Office and Remote)
IR35 Status: Inside IR35
Job Overview:
In this role, you will collaborate closely with stakeholders to assess business needs, identify opportunities for improvement, and provide strategic solutions through Salesforce and other digital technologies. This position plays a key role in driving business transformation, managing risk, and optimizing processes to enhance organizational performance.
Key Responsibilities:
* Business Analysis & Strategic Thinking:
* Conduct detailed analysis of business processes, identify improvement opportunities, and align these with overall business strategy and Salesforce functionality.
* Risk Management & Reporting:
* Collaborate with internal teams to assess risk management practices, develop reporting mechanisms, and implement solutions to enhance risk and controls across business functions.
* Change and Transformation:
* Support change initiatives and transformation projects, ensuring alignment with business goals and technological advancements. Work on process re-engineering to streamline operations.
* Business Process Re-engineering (BPR):
* Lead and support BPR efforts to improve operational efficiency by analyzing current business workflows and redesigning them for optimization.
* Digital and Technology Functional Designs:
* Collaborate with technical teams to define functional designs, ensuring that Salesforce implementations meet business requirements and comply with organizational standards.
* Collaboration and Stakeholder Engagement:
* Work closely with stakeholders, both internally and externally, to gather requirements, define solutions, and ensure alignment with the strategic objectives.
* Change Management:
* Develop and implement change management plans to ensure smooth adoption of new processes, tools, and technologies.
* Process Improvements:
* Continuously identify and recommend areas for improvement within the business processes, leveraging Salesforce and other tools for enhanced efficiency.
Required Skills and Experience:
* Proven experience as a Salesforce Business Analyst or in a similar role.
* Strong understanding of risk management and controls.
* Experience in change and transformation projects, particularly related to digital transformation and technology.
* Expertise in Business Process Re-engineering (BPR).
* Excellent communication skills, both written and verbal, with an ability to convey complex information clearly and effectively.
* Strong analytical skills and ability to think strategically about business needs.
* Experience with process improvements and change management frameworks.
* Ability to work collaboratively with cross-functional teams and manage stakeholder relationships.
Preferred Qualifications:
* Salesforce certifications such as Salesforce Administrator or Salesforce Consultant are desirable.
This is an excellent opportunity for a motivated individual to contribute to key strategic initiatives, working in a fast-paced, collaborative environment. If you are passionate about driving business transformation and have a solid background in Salesforce and risk management, we’d love to hear from you!