Job Title: Sales & Office Administrator We are currently recruiting for a well-respected and leading provider of sustainable solutions to river restoration and erosion control projects in the UK. Due to their continued growth and development, they currently have a fantastic opportunity for a Sales & Office Administrator to join their product sales department at their nursery in Thetford. Hours will be Monday to Friday 9am – 5pm Temp to perm - ongoing contract leading to permanent for the right candidate. Salary: £25-27K depending on skills and experience. They are looking for an organised, positive individual with a can-do attitude to join their small friendly team. The role will be office based and will involve quoting and managing customer orders as well as providing administrative support to the nursery and production managers. Wildlife conservation is at the heart of their brand so they are looking for someone who shares these values, and who can help promote our wonderful products. Duties & responsibilities. Fielding customer enquiries by telephone and email Following up on leads Managing customer orders and finalising delivery schedules Preparing and printing paperwork for shipments Booking haulage and transport using various online systems Liaising with staff, clients, and freight companies to organise deliveries. Purchasing materials for the nursery and to replenish stock. Managing health and safety logs/checks General office administration Required Skills for the role: 2 years sales and/or customer service experience (minimum) Be detail conscious, organised, and attentive. Excellent communication skills on the phone and in writing Microsoft literate including Excel and Teams. Experience of using an ERP or CRM database desirable (knowledge of Microsoft Business Central a bonus) SHEQ experience desirable but not essential as training can be given