Job Description
We value a diverse workforce and welcome applications from all sections of the community wishing to join a workforce which embraces difference and welcomes everyone.
We are looking for a Project Support Officer to support the delivery of exciting, innovative projects including flood risk management studies and schemes that reduce the risk of flooding to communities and enhance the environment.
You will give teams the support they need to do their jobs more effectively by assisting Project Managers with administrative, financial, data or organisational tasks supporting the delivery of their projects. This might include tasks for the wider hub team as well. It’s a valued role with a diverse range of work across a wide range of workstreams, giving you an in-depth understanding of large-scale projects.
You will become involved in a range of activities such as handling and processing data, creating GIS layers, setting up new project workspaces, organising and taking meeting minutes, preparing notice of entry letters and public newsletters, ordering site signage, running reports, and accompanying Project Managers on site visits.
You’ll develop your interpersonal skills, building a network of relationships. You will learn how to apply EA legislation, policy and guidance and will be fully immersed in a professional project management service. As you grow in confidence, we’ll support your ambitions too, helping you use the experience as a springboard for your career.
Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training and alternative working arrangements will be available to support you with your incident role.
The team
We are Programme and Contracts Management (PCM), creating a better place through excellence in project and programme management. Our teams provide the Environment Agency with an effective project and programme management service. Our well-qualified staff manage projects throughout their lifecycle to deliver flood risk management, environmental improvements, and shared ownership with local communities. Although dispersed through offices across the region we create collaborative spaces to share learning and develop our people.
Experience/skills Required
Essential:
* Experience in using MS Office, particularly Outlook, Teams, Excel, Word and Powerpoint.
* Ability to prioritise workload and meet deadlines, with relevant support.
* Experience in accurate data management, report writing and presenting relevant information to stakeholders.
* Efficient and adaptable communication skills, with a variety of audiences.
* Organisational and planning skills.
Desirable:
* A Levels (or equivalent). Subjects that may be particularly advantageous include maths/statistics, geography, English, environmental studies, business studies, economics, and computer science.
* This role interacts with many different contacts across the Environment Agency, so a background of working in a customer-facing environment, demonstrating good communication skills would be useful. You should be positive, keen to help colleagues and take pride in your work.
* Experience or exposure of working in a project environment.
If you are unsure whether this role is for you, please contact the hiring manager.
Contact and additional information
We support a healthy work/life balance and offer numerous choices to help accommodate this, including flexible working policies and employee assistance programme. Excellent training and learning opportunities provided. Benefits include generous pension provision and leave entitlement and staff discount scheme. Please see the candidate pack for more information.
The role will be fulfilled from the Exeter office though it will require regular travel to project sites and project team meetings in other Agency and Supply Partner offices. Occasional overnight stays may be necessary.
For further information please contact: carl.atkinson@environment-agency.gov.uk
Competence 1
Communicates Effectively
Listens and questions to understand and engage. Conveys information and ideas clearly, accurately, and persuasively through speech and writing.
When providing evidence for competencies within your application, please give examples of how you clearly demonstrate these either within the context of this role or as transferable skills.
Question: Please tell us about a situation where you have used your communication skills to explain a complex issue to a group of people?
Competence 2
Uses Initiative
Takes action before and/or beyond what is required, owning the outcome.
When providing evidence for competencies within your application, please give examples of how you clearly demonstrate these either within the context of this role or as transferable skills.
Question: Describe an occasion where you have taken proactive action to ensure that a task has been performed effectively.
Competence 3
Data and Information Management
Collects, analyses, interprets, records, manages, develops, and shares data, material, or information appropriately for a variety of purposes.
When providing evidence for competencies within your application, please give examples of how you clearly demonstrate these either within the context of this role or as transferable skills.
Question: Give an example of when you have had to analyse and interpret data and present your findings to others.
Role specific license requirements
Full UK Driving Licence
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls.
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