We're seeking an enthusiastic Account Director to lead a key client account in Essex within Manufacturing and Distribution.
This exciting role combines building strong client relationships, driving service excellence, and delivering growth.
If you're a strategic thinker with outstanding leadership and planning skills, this is your chance to make a real impact!
Responsibilities
* Performance Management: Ensure contracts meet targets, resolve complaints and drive process improvements.
* Customer Experience: Enhance client satisfaction through proactive solutions, cost efficiency and innovative services.
* Commercial and Supply Chain Oversight: Manager Suppliers, control costs and support compliant contract procurement.
* Team Leadership & Development: Recruit, train and motivate teams while fostering growth and retention.
* Efficiency & Compliance: Drive cost savings, track contract milestone and ensure regulatory compliance, including Health & Safety.
Person Specification
* Experience in a similar role within Manufacturing and Distribution.
* Skilled in negotiation, meeting client needs, and senior-level reporting.
* Strong knowledge of budgeting, performance management, and metrics.
* Proficient in MS Office and relevant industry software.
* Attention to detail.
* IOSH & NEBOSH desired but not essential.
* Excellent communication, relationship-building, organisational, and leadership skills.
Yo...