1-2 months contract with a Local Authority
Find out more about this role by reading the information below, then apply to be considered.
Job Purpose
As a member of the Neighbourhood Housing team this post provides a generic housing management function which includes and is directly responsible for :- Estate Management, New tenant visits and tenancy sign up, Tenancy verification & fraud prevention, Requesting responsive maintenance and Addressing anti-social behaviour.
Key Duties/Accountabilities
To deliver excellent housing management services to our customers to the highest possible standards ensuring that operational performance is high and continues to improve. To ensure neighbourhood services for a defined group of homes meet residents expectations and that residents have opportunities to influence service delivery.
To provide a comprehensive housing management service within a specified geographic area to our customers and neighbourhoods dealing with breaches of tenancy/leaseholder agreements, estate management/monitoring, anti-social behaviour, caretaking and delivery of communal services and tenancy support visits.
Deliver against an agreed improvement plan for the assigned area in consultation with residents and help deliver the corporate objectives. The plan should reflect the needs of the area with reference to the profile of residents and the physical characteristics.
Ensure the housing management and environmental services provided to residents are coordinated and of an excellent standard and conform to relevant statutory requirements and best practice.
Essential Experience Required Significant experience of working in housing related role is essential.
Essential Qualification Required
A level qualification is essential.
Certificate in Housing (Level 3) or equivalent is essential.
Additional information to note
Working hours: 37 hours per week.
The role is initially 5 days for introduction period then 2-3 days in the office - hybrid working.
The role requires having a valid drivers licence and have access to own means of transport.
The role requires a DBS.
The closing date for this position is 21st February 2025 @ 11 AM, please apply ASAP.
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