* Efficient Management: Oversee the entire catering contract to ensure consistent, high-quality food and beverage services.
* Client Relationships: Maintain a positive relationship with the client, communicating regularly to understand their needs and any changes.
* Team Leadership: Manage, recruit, develop, and train team members, including handling sickness, conducting performance reviews, and providing necessary training.
* Budget Accountability: Manage labour spend and food costs, working with your Area Manager to meet financial budgets proactively.
* Service Planning: Ensure smooth planning of the contract and resources to deliver exceptional service to clients and customers.
* Compliance: Ensure full compliance with company policies, procedures, and legislative/regulatory requirements (e.g., allergens, kcal, PPDS).
* Experience: Previous experience in contract catering in a healthcare environment or a similar role is preferred, but we offer training for those with transferrable skills.
* Kitchen Proficiency: Experience working in a kitchen environment, adhering to recipes and menu plans.
* Leadership: Proven ability to lead and manage teams, motivating them to achieve success.
* Client Management: Experience in managing client relationships.
* Communication: Excellent written and oral communication skills, with the ability to liaise at all levels.
* Results-Oriented: Quality and process driven with a focus on delivering results.
* Compliance: Knowledgeable about company policies and procedures, especially in line with client agreements.
* IT Skills: Proficiency in MS Office and email.
* Contributory pension scheme
* Career Growth: Access to our Career Pathways and MyLearning programmes
* Healthcare Benefits: Quick access for you and your immediate family to a Digital GP and wider healthcare benefits
* Travel Discounts: Exclusive discounts with TUI, Expedia, Booking.com, and many more
* Food Discounts: Save money on your food shop with discounts at Tesco, Sainsbury's, Morrisons, and many more
* Cinema Discounts: Up to 44% off cinema tickets to enjoy your favourite blockbusters
* Cash Rewards: Receive cash rewards every time you spend and use them on a wide range of brands
* Wellness: Free wellness, mindfulness, and exercise classes
* Shared Benefits: Share all discounts and offers with your friends and families
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