Working hours: 35 hours per week, Monday to Friday
Duration: Permanent
Location: Gloucester (hybrid)
Job Ref: 203644
About the role
Ecclesiastical Insurance, who are proudly part of Benefact Group, are looking for anUnderwriting Assistant to join our Gloucester office with hybrid working.
The Schemes Department at Ecclesiastical underwrites a broad range of commercial schemes, providing delegated authority to our broker partners. With a risk appetite that is wider than Ecclesiastical’s standard niche offering you could be involved with schemes that cater for nurseries, holiday homes or even farms.
You will contribute to defined service delivery by acting as part of a processing and administration team whilst developing the skills to become a fully-fledged Underwriter.
This is a fantastic opportunity to join a rapidly growing and forward thinking business, giving you a real opportunity to develop your career and be part of a purpose led organisation.
Key responsibilities
* Plan, prioritise and manage own work to deliver agreed objectives in line with SLAs
* Input data accurately and efficiently, recognising and rectifying where quality standards have been missed.
* Build effective internal relationships to deliver exceptional customer service and support Ecclesiastical’s right first time approach
* Act on audit results and agreed actions plans to improve own performance and enhance the effectiveness of the team and track output
* Understand and operate within regulatory framework and identify and escalate any risks to the business in line with company policy.
* Produce as requested timetabled and ad-hoc MI for the team and wider business
* Where relevant receive referrals from broker and make contact with brokers and/or business partners by telephone to expedite issues.
Knowledge, skills and experience
o Educated to GCSE level including Maths and English
o Cert CII or commitment to achieve within an agreed timescale
o Experience of analysing data
o Experience of data input (will be tested)
o Appropriate IT skills (will be tested)
What we offer
* A competitive salary - let's discuss it
* Hybrid working
* Group Personal Pension - up to 12% employer contribution
* Generous annual bonus scheme up to 24%
* 25days annual leave plus bank holidays, and a holiday buy and sell scheme
* A range of health and wellbeing benefits, including private healthcare, income protection and life assurance
* Up to £400 annual personal grant to a charity of your choice
* Encouraged to take at least one volunteering day per year
* Employee Assistance Programme
* Full study support to gain professional qualifications
* Access to virtual GP
* Enhanced maternity and paternity pay
About us
Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and are currently the UK’s 3rd largest corporate donor, having given away £200 million since 2016. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.
We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.
At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.
If you need any additional support during the recruitment process, then please let us know.
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