Job Description
Job Title: Team Lead
Department: Inpatient Bookings
Hours: 37.5 hours per week, between the hours of 8am-6pm
Salary: £31,383 per annum
Responsible to: Customer Services Manager
Job Summary
To lead the Inpatient Bookings team, displaying excellent leadership and customer service skills and to manage all theatre bookings, ensuring efficient use of theatres. This role will also work alongside health professionals, and you will need to interface confidently with all areas across the hospital.
Key Responsibilities
As the Team Lead for the Inpatient Bookings department, you will work closely with the Customer Services Manager to deliver:
• Overseeing the day to day running of the Inpatient Booking team, allocating tasks and ensuring all bookings are booked accurately in a timely manner.
• Ensure the team achieve Targets.
• Hands on with booking surgeries, answering the telephone and all other duties.
• Ensure all insurance Pre authorisations are in place prior to surgeries.
• Ensure all theatre lists are managed effectively including ordering of lists and staggering of admission times.
• Ensure all patients are provid...