Main area: Administration
Grade Band: 5
Contract: Fixed term - 12 months (To cover maternity leave)
Hours: Full time - 37.5 hours per week
Job ref: 390-EFM-COR-0415
Employer: Mid and South Essex NHS Foundation Trust
Employer type: NHS
Site: Southend
Salary: £29,970 Per Annum (Pro Rata for Part Time)
Salary period: Yearly
Closing: 05/03/2025 23:59
MEMS Administration Manager
Band 5
Mid and South Essex NHS Foundation Trust is now one of the largest trusts in the country, serving a population of 1.2 million people comprising acute hospital sites at Broomfield in Chelmsford, Basildon and Southend.
We are a well-led, high-performing and innovative organisation determined to provide the best health care services for our local population and working in the best interests of the people we serve.
Job overview
An exciting opportunity has arisen within the MEMS - Estates & Facilities Department at Southend Hospital for the position of MEMS Administration Manager.
MEMS provide total medical equipment management services to Basildon, Southend and Mid Essex Hospitals. This includes Procurement, Acceptance, Maintenance and Service, coordinate clinical staff training and decommissioning and disposal.
You will lead the Administration Team to deliver the following services: Medical Equipment Library, Helpdesk, stock control, ordering and receipting of goods/equipment, Internal audit, management of contracts and financial compliance, all in accordance with ISO9001 Quality Management System.
Main duties of the job
* Provide assistance to visiting medical staff and resolve any matters arising.
* Resolve telephone enquiries for the workshop when the engineer is absent or busy.
* Support the digitisation agenda within MEMS.
* Resolve calls from internal/external sources to provide updates and advice regarding medical devices.
* Process requests for maintenance and service, and retrieve necessary information regarding the equipment, the problem, and contact person.
* Provide updates to internal/external sources on repair progress.
* Process internal and external communication to MEMS.
* Maintain a professional approach when working with internal and external stakeholders.
* Write clear, concise reports, letters, formal minutes, and documents using a good standard of English.
* Forge long-term working partnerships with individuals and groups from internal and external departments and organisations.
* Exhibit strong interpersonal and influencing skills.
* Organise and prioritise effectively.
* Demonstrate a high level of personal integrity and encourage similar standards in colleagues.
* Engage in effective team working.
* Liaise with senior technicians and administration staff for contract information.
* Ability for light lifting and handling.
* Strong understanding of the data protection act and the need to secure sensitive data.
You will need to be able to travel across the 3 Sites.
Working for our organisation
Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 17,000 who serve a population of 1.2 million people.
We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.
From facilities through to consultant specialists, we want to be the best. To achieve this, we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook – if you are dynamic, forward-thinking and enthusiastic we want you to join us.
We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.
Detailed job description and main responsibilities
For full details about this varied and rewarding role, please see the attached job description.
We look forward to your application.
Person specification
Experience
* Managing a Team
* Ability to work under pressure and to deadlines
* Experience of working for the NHS
Communication
* Dealing with Staff /Customer Service Experience
* Positive attitude and ability to work well under pressure and meet deadlines
* Demonstrate good team working, as well as being able to use initiative in dealing with issues in the absence of the department manager
Please be aware as per the new Immigration guidelines we cannot sponsor candidates with a salary (full time or pro Rata) under the current minimum threshold.
Employer certification / accreditation badges
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
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