Location: Staffordshire Lichfield Office Based
Hours of Work: 22 Hours per week (3 full days)
This post is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability.
About Pathway Project
We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire. We offer a range of support services and run two refuges in confidential locations. We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear. Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year. We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice. We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and care to all who need us. Pathway Project believes in working as a cohesive team and are service user led. Our helpline is access to all and is open 24 hours a day, 365 days a year.
Why work for us?
Pathway Project is an inspiring place to be, we are a charity with big ambitions and huge energy. We are currently evolving a bold new strategy and a passion for excellence in service delivery. Supported by a driven and energetic board of trustees, the new Chief Executive is leading Pathway Project through their ambitious plans. It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey. We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups.
We offer the following benefits:
* 25 days paid leave plus statutory holidays (pro rata)
* A competitive pension scheme
* Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families.
We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.
About the role
This multifaceted role requires the ability to manage, interrogate and evaluate data and compile accurate reports to enable crucial reporting to funders. This role enables the post holder to facilitate the end-to-end process ensuring the data input into the system allows for accuracy in reporting on funding contracts. The postholder will have a keen eye for accuracy and be able to interrogate case management systems to extract relevant data.
* To facilitate data collection, consolidate, analyse and organise reports for funders and internal teams with precision and attention to detail.
* To support the COO with daily operations by ensuring that data is accurately and appropriately recorded in the case management system to facilitate the reporting required.
* To aid in the administration and advancement of the online case management system.
* To generate reports and statistics to disseminate the results of the Pathway Project.
* To work with colleagues to include data impact in the storytelling and case studies within funding, trust or grant applications to demonstrate the impact of the Pathway Project whilst maintaining the confidentiality of our clients.
* Support Pathway Project to maintain excellent relationships with funders, grant makers or trust managers and ensuring the data required for reporting is recorded accurately to facilitate that reporting.
* To attend and participate in both staff and stakeholder meetings, as and when required.
* To strictly adhere to the specified timeframes and milestones mandated by our funders and guarantee the prompt submission of bids, reports and returns.
This role description cannot cover every eventuality or task that may arise within this position and the postholder will be expected to carry out other duties from time to time which are broadly consistent with the role.
Person Specification
* Experience in data collection, data analysis techniques & presentation of data whilst maintaining a high level of attention to detail.
* Strong analytical skills with the ability to present complex data in a simple format.
* A good understanding of Microsoft Office, particularly Outlook, Excel, with awareness of databases.
* Excellent written skills, with experience of writing reports, guidance or briefings.
* Excellent administrative, organisational and time management skills, with demonstrable experience working in a fast-paced environment with competing deadlines.
* Demonstrable excellent customer service delivery for all stakeholders, clients and partners.
* Strong commitment to team members, the work team and the wider organisation’s values and ethos.
* An understanding that in small charities we often “roll up our sleeves” and support other areas to reach a team objective.
* An understanding of and a commitment to equal opportunities in employment and in-service delivery.
* Experience of working in the charity sector and understanding how Charities are funded.
* Experience of working in an environment with confidential data.
* A desire to be part of a process to develop better responses to domestic abuse and evidence of a commitment to this area.
Other information:
Pathway Project is committed to equal opportunities and welcomes diversity across our services. All employees are required to adhere to our Equality & Diversity policies and to challenge discrimination wherever it is appropriate.
Safeguarding Statement:
Pathway Project is committed to safeguarding the vulnerable adults and children who we work with. We have a range of policies and procedures in place to support us to promote a Safeguarding culture and safe working practices. Pathway Project will employ a safer recruitment process which will include disclosure and barring service checks where applicable and references for all posts.
We strive to be as inclusive as possible and look to recruit individuals with the right skills, experience and attitude, however, for genuine occupational requirement reasons we are looking to appoint a female only for this post (exemption under the Equality Act 2010 Part 1 Schedule 9).
The role is subject to a 6-month probationary period.
How to apply:
Shortlisting will be Tuesday 7th January and successful candidates notified and invited to interview.
Interviews will be held at the Hope Centre Lichfield Thursday 16th January - (Invite Only)
Please complete an application form found here and enclose a CV together with a covering letter.
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