We're recruiting for a Business Analyst to join a dynamic team, working on a hybrid basis from their Gloucester office with flexibility to travel as needed. Key Responsibilities: Analyse current processes and identify opportunities for improvement. Gather and document business requirements for the in-house Policy Admin System (PAS). Collaborate with stakeholders to define future state processes and lead workshops. Deliver high-quality project documentation, including user stories and process flows. Partner with developers to ensure business needs are met throughout the development lifecycle. Skills & Experience: Proven experience in business analysis, particularly in the insurance sector. Familiarity with Agile & Waterfall methodologies. Ability to gather requirements from diverse stakeholders at all levels. Why Join Us? Competitive salary and excellent benefits package. Generous holiday allowance with the option to buy extra days. Death in Service benefit, pension scheme, maternity/paternity leave, and more. Flexible benefits including discounts on tech, travel, and dining. Opportunities for volunteering and community engagement. Extensive learning and development framework to support your career growth.