The North West London Borough Clinical Effectiveness Facilitators have a critical role within the Integrated Care System. The post holder will lead a systematic evidence-based approach to quality improvement within NWL and will be part of a team of 7 facilitators who will work under a senior project delivery manager, to help to improve health outcomes for local residents. They will work in close partnership with the NWL Clinical Lead/s for Clinical Effectiveness, data analytics and with NWL and borough-based partnerships, also supporting wider NWL transformation.Building on successful models already established in North West London boroughs and elsewhere, the programme will bring population health management and learning together, to form the basis for personal, organisational and system development, and continuous improvement in outcomes. This role requires strong strategic planning, critical reasoning, and numeracy, good governance, ability to work as part of a dynamic multi-disciplinary team and experience of delivering impactful programmes of work to improve the lives of residents.
Main duties of the job
The ideal candidate will bring with them a track record of working in a transformational change role, the ability to establish a stakeholder-led culture across the system, build trusted partnerships which drive change and improvements in care, have great personal integrity and champion diversity, inclusion, and equality of opportunity for all.We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome applications irrespective of people's age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustment for people who have a disability.
Interviews will take place in January 2025.
Find out moreIf you have any queries, please email candice.clark@nhs.net if you want more information about the role.
About us
NHS North West London Integrated Care Board (NHS NWL ICB) is a statutory body responsible for planning and allocating health and care resources to improve the lives of people in eight boroughs across North West London: Brent, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, Royal Borough of Kensington and Chelsea and Westminster.The local population is large and diverse, with a wide range of health and care needs that are evolving all the time. Working with our partners including Councils, NHSprovider Trusts, GPs and voluntary and community organisations, we plan and allocate NHS resource to deliver a wide range of services including urgent and emergency care, mental health, primary care, elective hospital services and community care.
Working for us, you can help ensure that our residents and patients have access to the right services when they need them and assist them take greater care of their own health to ensure they live longer, healthier lives.
To do this we will:improve outcomes in population health and healthcarereduce inequalities in health outcomes, experience, and accessenhance productivity and better value for moneysupport broader social and economic development within our area.We're proud of our staff and the contribution they make and are committed to developing their knowledge and skills in a supportive, inclusive, and values-led organisation.
Job responsibilities
For more information on the detailed job description and main responsibilities for this role, please read the job description and person specification document provided on this advert.
Person Specification
Education/Qualifications
* Master's degree or equivalent professional qualification or management experience or knowledge acquired through experience or training
* Evidence of continued professional development
* Evidence of training within a specialist relevant field (e.g. Quality Improvement or Facilitation)
Knowledge, Training and Experience
* Good understanding of change management processes, principles, methodologies and tools
* Good understanding of health inequalities and population health approaches
* Demonstrated experience of co-ordinating projects in complex and challenging environments
* Significant experience of successfully operating in a politically sensitive environment
* Experience of managing risks and reporting
* Experience of drafting briefing papers and correspondence for a senior audience
* Experience of monitoring budgets and business planning processes
* Demonstrated experience in a Healthcare environment
* Demonstrable knowledge, experience and history of working with provider organisations, ideally Primary Care/General Practitioners (GPs)
* A working understanding of relevant clinical IT systems (e.g. SystemOne and EMIS)
* Experience of working with Primary Care
* Experience of setting up and Implementing internal processes and procedures
* Experience of coordinating change management projects and initiatives
Skills
* Demonstrable facilitation and organisation skills
* Ability to analyse complex issues where material is conflicting and drawn from multiple sources
* Ability to develop strong professional working relationships between individuals, teams and organisations
* Ability to develop and maintain communication with people from different organisations and patients; and be an effective confident communicator in challenging situations
* Numerate and able to understand complex financial issues combined with deep analytical skills;
* Comprehensive knowledge of project principles, techniques and tools, such as Prince 2
* Ability to prepare and produce concise communications for dissemination to a broad range of stakeholders as required;
* Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
* Ability to develop action plans, reports and other documents against tight timelines and adjust plans and resource requirements accordingly
* Knowledge of service improvement tools and methodologies
* Experience of GP IT systems capabilities and capacity (i.e. SystmOne / EMIS)
* Excellent knowledge of MS Microsoft products and internet. In particular, the ability to process, analyse and summarise complex/ raw data in Excel
* The ability to work independently
* Ability to identify issues that need escalation, and to do so in a timely manner
* Attention to detail combined with the ability to think laterally and problem solve
* Ability to work to deadlines
* Ability to work as part of a team and work flexibly to provide support to other departments and teams as and when necessary
* Able to travel to any of the sites supported by the Clinical Effectiveness programme
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£54,320 to £60,981 a yearInclusive of HCA per annum
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