Quality Assurance Engineer Bedford £31-39k (DOE) Job Objective: Deliver high-quality engineering support and advice across the organization, serving as the customer quality engineer for assigned clients. Ensure compliance with customer and quality management system requirements. Key Responsibilities: Offer support and advice to various departments regarding quality and process standards for specific customers. Ensure that customer specifications are integrated into products by maintaining accurate internal documentation that reflects these quality and process standards. Collaborate with customer representatives to define acceptable product or process variations and establish criteria for disposition and repair as necessary. Create AS9102 or other required first article inspection reports for customers. Assess and address non-conforming or questionable materials identified by QC inspectors or other staff. Make certain that all customer specifications are included in purchase orders for manufactured goods. Approve product release documents in line with customer requirements. Thoroughly investigate customer complaints and rejections, implementing preventative measures as needed. Conduct First Article Inspections in compliance with contractual obligations. Engage actively in continuous improvement initiatives. Candidate Profile: Strong customer service skills, both internal and external. Committed to maintaining high quality standards. Previous experience in a comparable role within a manufacturing setting. Experience in the aerospace sector (AS9100D) is preferred but not mandatory. Familiarity with international quality standards like IPC-A-610 is a plus but not essential