Job Title: Customer Service Representative - Technical Team Location: Uxbridge / Parking on-site Fully office based role Start: Ideally as soon as possible Salary: £25,000 Are you passionate about providing excellent customer service? Do you have a proactive approach and thrive in a fast-paced environment? We are seeking a dynamic Customer Service Representative to join our team in Uxbridge. If you enjoy helping customers and have great organizational and problem-solving skills, we want to hear from you Customer Service Representative - Technical Team - Key Responsibilities: Act as the first point of contact for customers via phone and email Handle inbound calls and make outbound calls when necessary Provide clear, practical advice to customers Record detailed notes of all customer interactions Proactively assist customers with their queries Adhere to company procedures and processes Customer Service Representative Requirements: Excellent customer service Strong organisational skills and the ability to multitask effectively Self-motivated, flexible, and willing to switch between tasks as needed Excellent telephone manner with strong verbal and written communication skills Passionate about delivering high-quality customer service Ability to show initiative and solve problems efficiently Please apply now if you have the above experience. Thank you and Good Luck