Are you an Account Manager (agency) with knowledge of and a love for cycling or the great outdoors? If so, SHIFT Active Media may have the perfect role for you. SHIFT is an ambitious international marketing communications agency dedicated to cycling. We create strategic marketing for the industry’s most progressive cycling brands. Combining global experience with local insights, we build brands, generate demand and drive conversion, all around the world. As Account Manager, you will be responsible for managing the delivery of integrated communications strategies, from Paid, to PR to organic social - from the inception of the brief to presentation of the finished strategy. Whilst throughout monitoring the campaign, reporting on the campaign results, and finally wrapping up and presenting actionable learnings. Great communication, organisation, and project management are key skills required to be a part of the team. Client liaison is a core part of this role, being a people person is essential. So we’re looking for a natural relationship builder with first rate rapport building talents. The Role It's the perfect opportunity for an energetic, go-getting person who gets a real buzz out of nurturing client relationships and who is great at getting projects delivered - and loves all things bikes and the outdoors It'll be extremely varied and you'll get to work with clients all over the world, who share the same passion for cycling (in all its forms) like we do. The role will require you to: Build strong client relationships as a totally trustworthy pair of hands: Impeccable record keeping and written communication. A point of contact who is a pleasure to deal with. It is vital that you represent SHIFT in the best possible light and ensure that all decisions/requests are documented in the appropriate way and all initiatives are investigated and actioned as agreed. SHIFT must give its clients excellent customer service. Learn about the clients business: Develop an understanding of the client’s business model. Know how it is performing. Know what market they are in. Know their products inside out. Know their competitive threats. Know what success looks like for the Clients themselves. Apply this knowledge to every project. Brand understanding : You’re confident in getting under the skin of a brand and understanding its consumers; you will be able to articulate what the brand’s tone of voice, target audience, and positioning are and be able to offer up ideas that strengthen the brand positioning in the minds of the consumer. Marketing know-how: You embrace the opportunities presented by digital, social and mobile channels as well as have a strong understanding of more traditional channels, with a good grasp of how consumers use them, how they work and what’s possible. Strong use of initiative: Think beyond the task in hand. Do more than asked to make things happen. Pre-empt client requests. Work closely with team management: Provide what is necessary for outstanding delivery. Identify and help manage client stakeholders. Develop a strong understanding of digital. Continually learn from the experts around you. Know how to leverage data. Live as a digital consumer. Be ahead of the curve. Keep abreast of innovation. Be aware of how to join the dots with other disciplines. Written and presentation skills: You’re able to produce well-crafted, well laid-out presentations and documents and present these confidently and engagingly. Reliability : With lots going on, you’re organised and focused enough to manage your own time; you take responsibility for getting things done and can be relied upon to do things within given timescales. About you: At Account Manager level, we expect you to have some good, relevant marketing and account management experience, perhaps from working in a marketing communications agency. You will have experience of developing strategies as well as project and account management. The successful candidate is likely to have a minimum of two years relevant work experience. You will need superb communication and organisational skills to hit project deadlines. We seek someone who has a passion for cycling so ideally, if not cycling specifically, then you definitely need to be interested in sports in general, and ideally an outdoor sport of some type. This is a brilliant opportunity for energetic, enthusiastic, committed individuals who’d like to work in a friendly, dynamic and upbeat environment, with superb clients and as part of a talented team. Think you'd be a good fit so far? Send us your CV along with a covering letter to careersshiftactivemedia.com SUBJECT - ACCOUNT MANAGER