Relief Service Manager - North England (Supported Living)
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Relief Service Manager - Supported Living
Position Duration: Permanent
Role Type: Registered/Service Manager
County: Greater Manchester
Company: Lifeways Group
Salary / rate of pay: Competitive
Location: Home-based with travel across the North West and North East of England
Job Type: Full-time, with extensive travel and overnight stays
Join a Leading Transformation in Social Care
At Lifeways, we are transforming the landscape of social care, placing quality and person-centred care at the heart of everything we do. As a Relief Service Manager, you will play a critical role in ensuring continuity of services during key transitions while driving improvements that enhance the lives of people with complex needs.
This role is a fantastic opportunity for an experienced Service Manager or Registered Manager looking to step into a leadership position with multi-site responsibility.
Why This Role Is Unique
Impactful Leadership & Career Development: This is an exciting leadership role where you will gain valuable multi-site management experience, preparing you for higher-level opportunities such as Area Manager or strategic leadership roles within Lifeways.
Flexibility & Home-Based Working: This position offers the benefit of being home-based, providing flexibility when not travelling. While regular travel and overnight stays are part of the role, we’ll ensure trips are planned in advance, and travel expenses are fully covered.
Training & Career Growth: You’ll receive extensive support and training in multisite leadership and operational management, including eligibility to Leadership Programmes.
Variety & Challenge: No two days will be the same! You will manage multiple services, step in during key transitions, and lead change management initiatives.
Focus on Quality & Innovation: You’ll be at the forefront of Lifeways’ mission to provide the highest standard of care, leading services to meet and exceed regulatory standards (CQC).
Key Responsibilities:
* Provide leadership and management across services, ensuring continuity during periods of transition or prolonged absence of managers.
* Lead operational teams in delivering safe, effective, and person-centred support in line with Lifeways’ mission and standards.
* Drive quality improvement initiatives, ensuring all services meet and exceed CQC standards.
* Engage with stakeholders, including families and healthcare professionals, to ensure the well-being of individuals supported by Lifeways.
* Promote a culture of continuous improvement and innovation within services.
* Contribute to Lifeways’ transformation journey by leading projects and implementing best practices across the organization.
About You:
We are looking for a Service Manager or Registered Manager with experience in leading multisite teams and managing complex services. You’ll be passionate about delivering high-quality care, skilled in problem-solving, and flexible enough to adapt to the varying needs of different services.
Key Qualifications & Experience:
* Minimum of 2 years’ experience as a Service Manager or Registered Manager in the social care sector.
* Proven experience in managing multiple services/sites simultaneously.
* Strong understanding of CQC standards and a track record of improving service quality.
* Project or change management experience is essential for overseeing improvements and ensuring service continuity.
* Ability to manage relationships with external stakeholders, families, and healthcare professionals.
* Flexibility and resilience to manage extensive travel and varying service environments.
Apply Today: If you’re passionate about quality leadership, service improvement, and making a positive impact in social care, we want to hear from you!
Join Lifeways and be part of our exciting transformation journey.
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