Job Opportunity: Senior Delivery Manager
Location: Hybrid in Milton Keynes (2-3 days on site per week)
Job Type: Full-time, Permanent
Salary: £55,000 - £64,000 + benefits
Start Date: ASAP
Senior Delivery Manager Key Responsibilities:
* Collaborate with Operations, Project, and Service Desk Managers to deliver complex services within contractual obligations for time, cost, and quality.
* Advocate Agile principles and lean practices, driving continuous improvement and adaptability for successful outcomes.
* Partner with senior leaders to define product and service roadmaps, translating them into measurable delivery plans.
* Support contractual and financial negotiations, ensuring effective customer relationships and pricing strategies.
* Lead dynamic planning processes, balancing team capacity and priorities to achieve key goals.
* Coach and develop operations teams, including 15 staff and 3 direct reports, fostering self-organization and professional growth.
* Build a collaborative, motivating environment where teams understand and align with their mission, vision, and goals.
* Manage senior stakeholder expectations, communicating effectively across all levels.
* Address complex risks, issues, and dependencies, using innovative approaches to unblock challenges.
* Engage in the Delivery Manager community, sharing and applying best practices across teams and projects.
Senior Delivery Manager Key Skills Required:
* Proactive problem solver, identifying root causes and applying creative solutions.
* Ability to manage multiple priorities and navigate ambiguity effectively.
* Experienced in matrix-managing multidisciplinary teams, both independently and collaboratively.
* Strong in stakeholder management, handling diverse senior expectations.
* Responsible for contracted partner and customer relationships.
* Coaches, mentors, and manages teams, fostering motivation and skill development.
* Creates and maintains delivery plans across product and project lifecycles.
* Excellent communication and presentation skills, able to simplify technical concepts for non-technical audiences.
* Eligible for UK Security Clearance (SC) at a minimum.
* Degree in Business Management or relevant experience aligning with Senior Delivery Manager capabilities.
Desirable:
* A recognised change management qualification e.g. Scrum Master, Agile (practitioner), Prince2, etc.)
* Experience of working with government organisations in commercial situations
* Hold UK Security Clearance (SC) or higher level of clearance.
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