Rethink Mental Illness are hiring an experienced Team Leader to join our inspiring and friendly team at Keward House, Wells, Somerset. Full-time position available – Working hours - Monday to Friday, with occasional weekend work. Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. About Keward House:Keward House provides essential supported housing services for individuals living with mental illness, offering a stable environment to help them transition to independent living. Here's a summary of the service: Purpose: A supported housing service for adults (18) with mental illnesses and low-to-medium support needs. Facilities: 19 rooms within a large building, divided into four suites. Each suite includes communal kitchens, bathrooms, and lounge areas. Support Provided: Focuses on housing-related support for individuals at risk of losing or being unable to access housing due to mental health challenges, vulnerabilities, or housing-related problems. Residents are supported in developing the skills and stability needed to transition to independent living within a maximum of two years. Additional Support: Residents are signposted to appropriate services for non-housing-related needs. Staff Presence: On-site staff are available from a central office, offering consistent and accessible support. How you will make a difference as a Team Leader: Work Allocation and Monitoring: Assign tasks and responsibilities within the team. Ensure that team members are meeting service objectives, while also planning and prioritising key tasks. Resource Management: Ensure adequate staffing levels to meet service outcomes. Role Modelling and Practice Guidance: Lead by example, demonstrating professional values and behaviours. Provide expertise and guidance to the team on issues related to best practices. Team Support and Development: Coach and mentor team members through individual and group supervision. Support team members' professional development within budgetary constraints. Recruitment and Induction: Assist with hiring new staff and volunteers. Lead their induction and onboarding into the service. Communication and Information Sharing: Ensure team members are informed about organisational updates and service developments. Quality Improvement: Work collaboratively with the team to improve service quality and seek innovative approaches. Administrative Responsibilities: Oversee administrative tasks, data collection, and reporting requirements. Ensure the quality and accuracy of data and information (RIS/RIVO systems, if applicable). Essential Skills and Experience Required:This role demands leadership skills, particularly in managing a team within a care or mental health context. It requires a blend of practical experience, a deep understanding of recovery, and an ability to maintain high standards of care and service delivery.• Experience in Mental Health or Social Care: Direct experience supporting individuals with mental health issues or working in a social care environment in a paid or voluntary role.• Recovery Principles: A solid understanding of recovery principles and integrating them into daily practice.• Assessment and Planning: Proficient in assessing individual needs and risks. Able to create, implement, and review personalised support and risk management plans. Caring for our people. We offer a wide range of support. Some of our benefits include: • PULSE – our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards. • Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have an employee Assistance Programme with access to appointments. • Taking time for you: we work flexibly –you get to choose where you work, managing your own diary. We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave. • Planning for the future: We have a contributory pension scheme. • Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way. • £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member. Who are we? We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.” It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us. Diversity, Equity, Inclusion Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status. Becoming a truly anti-racist organisation We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement. We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. Please see further details on our website You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do If you have any questions about the position, please contact IND1