Job Description
Housing Officer (Supported) - Temp to Perm
We have an exciting opportunity to recruit a Supported Housing Officer on a temp-to-perm basis, on a 35 hour per week contract across Monday to Friday. This is a hybrid position, but will be required to travel to sites in Liverpool, the Wirral and North Wales with mileage paid from home (45p per mile) and can be expected to split your time 50/50 between home-working and site visits.
You will act as the main lead for housing management across your patch and will support the vulnerable service users within your caseload and the Housing Support Workers based at each location.
Key responsibilities:
1. Monitoring current and former arrears and credit accounts, taking direct action where arrears are accruing in line with company policy
2. Attending joint visits or telephone appointments with Housing Support Workers where service users may need additional support with benefits, debt and money management, and to guide & advise HSWs on best action/practice
3. Preparing legal documentation including notices, witness statements and other court documents for enforcement or to end a tenancy where appropriate, representing at court where required
4. Providing advice on any tenancy breaches and all tenure policies including abandonment, tenancy changes, deaths, creation and ending of tenancies
5. Supporti...