Salary
£22,653 - £24,159 per annum
Contractual hours
37
Basis
Full time
Package
Permanent, 41 days holiday, Local Government Pension Scheme, Discounted shopping, Wellbeing services, On-site nurseries, Cycle2work scheme, Excellent training and development opportunities
Job category/type
Support
Date posted
27/09/2024
Job reference
REQ002207
An exciting opportunity has arisen for an enthusiastic individual to work in the College Information Centre, supporting the needs of all our customers.
As an Information Centre Advisor, you will carry out a range of administrative tasks such as entering, editing, interpreting, and analysing data. You will have experience of working within a busy pressurised customer service environment, including enquiry handling and resolution face to face, over the phone and via email. Excellent communication and customer service skills are essential for this role, as is the ability to be a great team player. You will be able to work accurately under pressure, be organised, meet deadlines and be able to multitask.
You will be educated to Level 2 minimum in Maths and English and have a Level 2 IT qualification or an equivalent level of skills with the ability to use Microsoft packages effectively, particularly Word and Excel.
You will have a flexible approach to working hours, as some evenings and occasional weekend work is required.
Interviews: 22nd October 2024
Leicester College is proud of its diverse workforce and welcomes applications from the whole community.
Leicester College is committed to safeguarding and promoting the wellbeing of our students, we expect all staff to share this commitment. Background checks including current and latest employer references and an enhanced DBS check will be required for this role.
If you decide to apply for this post, keep a copy of these details, as they will no longer appear on this web site once the post is closed.
Please note all vacancies close at midnight on the closing date specified.
We aim to complete shortlisting for this role within 5 days after the closing date. You will be contacted via the email address you provide on your application form as to the outcome of your application. Please remember to check your spam email box if you haven’t heard from us.
Please ensure you complete in full all sections of the application form as we do not accept CVs or other forms of supplementary information.
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