Role: Jetting Operative / Jetting Technician Location: Field-Based – Merthyr Tydfil and surrounding areas Salary: £28,682 to £31,182 per annum (depending on experience) Role Type: Permanent, Full-Time - Monday to Friday, 37 hours per week plus 1 in 6 stand-by rota Benefits: 25 days annual leave plus bank holidays, paid birthday day off, generous annual bonus scheme, Westfield health cashback plan for you and your dependents, competitive pension scheme, flexible working hours, life assurance, critical illness cover, comprehensive wellbeing programme, enhanced maternity and paternity benefits plus much, much more Joining our friendly and skilled Operations & Maintenance team, we are seeking an experienced Jetting Operator to support our region with keeping our networks flowing freely. In this new role, you’ll quickly become an established member of the team and take the lead on busting through blocks in our network by using specialised jetting equipment. This is a critical role for Ancala Water Services to ensure we continue with our compliance to regulatory requirements and our commitments to high customer service standards across over 1,000 Ministry of Defence sites (check out the Areas we operate - Ancala Water Services). What You’ll Be Doing: Delivering our reactive and proactive operations and maintenance plans across our wastewater network Inspecting wastewater systems using various technological tools such as CCTV to identify cause and location of blockages Safely using high-pressure water jetting equipment to release blockages in drains, sewers and pipelines Performing low-level fixes and installing ‘cured-in-place pipe’ (CIPP) repairs Communicating effectively with customers to explain the importance and need of the work being carried out in a non-technical way Using mobile IT devices to document your findings such as blockage cause, remedial works undertaken and any further action required What You’ll Bring: Experience of wastewater networks, drainage and high-pressure jetting equipment Plumbing and/or drainage maintenance experience is highly advantageous Good level of IT literacy with mobile devices, software packages, accurate data entry and Microsoft Office A good level of general fitness to allow you to work in confined spaces and in physically demanding environments in all weather conditions Excellent and adaptable communication skills for working with your immediate team, the wider business and with our customers Our ideal candidate will have experience in a similar role and if you have been trained in high-pressure water jetting, NRSWA and trailer towing, we would love to hear from you. However, if your certifications have lapsed, we’d still be thrilled to receive your application. You’ll be comfortable working in a field-based role and you’ll enjoy finding fixes to problems that arise as part of your day-to-day role. You’ll be able to think creatively, be solutions-focused and provide excellent customer care, all while contributing positively to the success of your regional team. About you: Due to the nature of sites on which we operate, the successful candidate must: Have lived continuously within the UK for at least the last 5 years Be able to obtain Security Clearance which involves a Criminal Record Check and a full MoD Security Application and associated verification processes Possess a full, valid driving licence and be comfortable driving a van and towing a trailer, though training can be given if required You will be required to attend different sites across your patch and there will be infrequent overnight stays as required Applications will be reviewed on a rolling basis and Ancala Water Services reserves the right to close the advert earlier than advertised. About The Company Ancala Water Services own and manage water and wastewater assets and optimise operations to create value for customers and shareholders. We deliver water and wastewater services to over 1,100 sites throughout England and Wales including the £1billion 25-year Aquatrine A contract delivering water, wastewater, fire system maintenance and specialist estate management services to the Ministry of Defence (MOD). We manage boreholes, reservoirs, surface water pumping stations, sewage pumping stations, treatment works, distribution mains, oil and water interceptors, sewers and meters. The company is committed to providing wholesome water to our customers and managing the treatment of wastewater, with a focus on protecting the environment. Here at Ancala Water Services, people are at the heart of what we do. As a private utilities company, we are passionate about delivering water and wastewater services to over 1,000 Ministry of Defence sites throughout England and Wales. Every individual plays an important role in the success of our business, with no role too small. Whether you’re analytical, hands-on, resourceful or have a passion for people, we have a role for you. With our varied approach to your development, we’re committed to supporting you to reach your full potential. So, if you’re looking for an opportunity to make a difference every day, while helping us create a sustainable future, we’d love to hear from you.