Relationship Support Assistant
Date: 20 Mar 2025
Location: Edinburgh, GB
Company: Royal London Group
Job Title: Relationship Support Assistant
Contract Type: Permanent
Location: Edinburgh
Working style: Hybrid 50% home/office based
Overview
We have an exciting opportunity to join the team as a Relationship Support Assistant. In this role you will protect and develop Royal London’s mutually valued relationships in the UK financial advice market, delivering sustainable growth through the distribution of our propositions.
Responsibilities
* Develop and maintain strong relationships.
* Clearly communicate the features and benefits of our products.
* Educate our consultants on self-serve using the new platform.
* Update adviser CRM with key sales information.
* Assist in the promotion of campaigns.
* Support the delivery of a smooth, efficient, and professional sales process.
* Support scheme pricing and submissions.
Qualifications
* Understanding of the competitive landscape in which Royal London operates.
* Ability to translate Sales MI into meaningful data for the adviser.
* Ability to spot sales opportunities.
* Strong written and verbal communication skills to effectively interact with customers and stakeholders through different channels.
* Strong time management and organizational abilities, with the capacity to prioritize and multitask effectively.
About Royal London
We’re the UK’s largest mutual life, pensions, and investment company, offering protection, long-term savings, and asset management products and services.
Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable, and fulfilling. This is underpinned by our Spirit of Royal London values: Empowered, Trustworthy, Collaborate, Achieve.
We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme, and private medical insurance.
Inclusion, Diversity, and Belonging
We’re an inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognized and respected – whatever their background.
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