Position: In Store Cleaning Manager | Onsite | Retail Supermarket
Location: Perton | WV6 7QH
Salary: £13,000.00 per annum | £12.50 Per Hour
Hours: 20 Hours per Week | 5 days out of 7 | Saturday & Monday Off
Shift Patterns: Early morning starts 5.00am – 9.00am | 4 Hour Shifts
Own transport would be desirable. Candidates that live within walking distance would be considered too.
Job Purpose
Our client is a national Facilities Management Company and they are actively recruiting for an In Store Cleaning Manager, working within a Supermarket Retail Store. Responsible for driving operational performance in a high-profile Site, delivering excellent service and demonstrating continuous improvement in service delivery, process & engagement with both colleagues & clients. The Hygiene Manager will act as a single point of contact for all cleaning and Soft Services issues across the Site. The Hygiene Manager will be looking after a team of up to 30 cleaners in a fast paced and demanding distribution environment.
Key Responsibilities:
* To demonstrate company values and lead by example at all times.
* Providing a key interface between on-site client (customer) and the contracted service providers on a day to day basis.
* Monitor and report on service level agreements and key performance indicators internal and external.
* Financial tracking and reporting to ensure all services are delivered within agreed budgets and service levels.
* Provide a continuous improvement review and development of initiatives to improve or rationalise services or processes to achieve optimum performance and full customer engagement.
* Ownership and management of the departmental audits, statutory compliance plans to achieve and maintain legal status.
* To develop and maintain the relationship with the customer to ensure their expectations are met whilst working within defined specifications.
* Manage the performance of staff in consultation with an appropriate HR representative, taking necessary actions to develop staff or improve performance.
Experience Requirements:
* FM experience across Soft Services, ideally in a retail environment.
* Excellent written and verbal communication skills.
* Previous experience of managing a team.
* Proficient using IT / Microsoft programmes (Outlook & Excel).
* Sound knowledge of Health and Safety and COSHH legislation.
* To have responsibility for the Health, Safety and Welfare of self and others and to comply at all times with the requirements of Health and Safety Regulations.
* To always ensure confidentiality, only releasing confidential information obtained during the course of employment to those acting in an official capacity.
* To comply with the requirements of the Data Protection Act.
* To comply with the company’s policies on equal opportunities.
Candidates will have a proven background in Hygiene/ Cleaning Management ideally within a fast-paced retail environment.
An immediate start is available. To apply please submit CV in the strictest of confidence to Andrew Bridges at PDA SEARCH & SELECTION LIMITED.
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