Duty Manager - Flight Planning OCC - Crawley Job details Salary: Competitive great benefits Contract: Permanent Hours: Shift Pattern 4 on 4 off (days and nights) Location: VHQ, Crawley Closing date: 9th March 2025 In a nutshell Our Flight Planning department is on the lookout for a talented and experienced Flight Planner to join us as a Duty Manager - Flight Planning. The Duty Manager - Flight Planning is a leadership position responsible for overseeing the day-to-day operations of the Flight Planning department within the Virgin Atlantic OCC. This role incorporates and combines the essential duties of Specialist - Flight Planning with additional responsibilities in People Leadership and Development. Day to day Overall line management for our team of Specialists - Flight Planning, including 'On-Shift' management, offering expert guidance and support. Be the subject-matter expert for all Flight Planning related queries while on duty in the OCC. Creating safe, compliant, cost-efficient Operational Flight Plans (OFP) and Briefing materials for all Virgin Atlantic flights world-wide, that are released in compliance with both Company Operations Manuals and UK Air Ops. Conducting aircraft take-off and landing performance calculations. Understand and apply performance-limiting MEL defects. Providing in-flight support for company aircraft to enable the safe and efficient continuation of the flight. Maintaining compliance with regulations and resolving Flight Planning operational related issues. Accurate event logging enabling effective operational reviews and trend tracking. About you Are you a experienced individual with a background in an Airline or Flight Planning environment? Do you have at least 12 months exposure to this environment, coupled with exposure and a solid understanding of North Atlantic/ETOPS planning procedures? If this sounds like you and you have the skills and capabilities outlined below, then we would love to hear from you to potentially join our team Proven operational experience in a Flight Planning environment for a minimum of 1 year, which we anticipate you needing to have attained a comprehensive understanding of North Atlantic/ETOPS planning procedures. Understanding of aviation regulations and compliance requirements related to flight planning. Experience in other operational areas of the aviation industry (flight ops, engineering, aircraft weight and balance, airport ops, regulatory bodies and commercial). Experience of working in a 24/7 shift environment including OCC or similar. Preferably experience at a Supervisory or Duty Manager level (or higher), with the ability to adapt to changing circumstances and make informed decisions under pressure. Excellent communication skills, both written and verbal, to interact effectively with your direct reports and team members, but also collaborate across other areas of the business. Be yourself - Our differences make us stronger Our customers come from all walks of life and so do our colleagues. That's why we're proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong. To make your journey with us accessible and individual to you, we encourage you to let us know if you'd like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (recruitmentfly.virgin.com) feeling confident that we've got your individual considerations covered. Our recipe for leadership At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here