Why join us?
We are looking to attract a Casualty Claims Adjuster to join the team at DWF, an award-winning global legal business, and are offering a competitive salary, car allowance, and other benefits.
The Casualty Claims Adjuster will have responsibility for receiving client instructions, assisting with external investigations (including fraud detection), collating supporting information, and preparing reports in keeping with agreed KPI's.
This role offers remote working; however, candidates will have a requirement to travel in the Southern region of the UK multiple times a week. The role would suit someone based in the South of the UK, and it requires you to have your own vehicle.
Responsibilities
* To carry out appropriate investigations in respect of policy coverage, liability, quantum, and risk management.
* Achievement of individual KPI's, specifically ensuring that communications, new claims, and notifications are dealt with in a timely manner, as well as contributing to team performance at a high level, including financial and non-financial measures where applicable.
* To work flexibly in adjusting to changes in priority of workload.
* To work as a team member providing support as required by other members of the team and to fully participate in individual and shared project work.
* Effective diary management of all cases through the use of a diary system.
* To research solutions to problems/issues on cases/projects to develop your own technical knowledge.
* To deliver revenue for the team through existing business activity and developing your own professional network.
* Generate ideas for implementation which develop new ways of working and challenge the status quo.
* To be proactive in problem solving on cases by identifying potential issues and solutions, always adding value to the case/project.
* To support the training and development of more junior team members.
* To demonstrate the Firm's Winning Behaviours, delivering a commitment to the firm's values and CSR agenda.
What will help you succeed in this role?
Essential
* Experience within the specific Personal Injury and EL/PL claims technical skills set required to undertake the role.
* Policy language skills enabling accurate and consistent policy wording interpretation.
* Ability to build effective professional relationships with external clients, policyholders, and internal colleagues.
* High level of financial and commercial awareness.
* Driving licence and use of a vehicle.
* Ability to prioritise effectively and manage multiple tasks.
Desirable
* Ability to work well under pressure and to tight deadlines.
* Excellent teamwork skills.
* Flexibility and adaptability in your attitude and approach to work.
* Business acumen and an understanding of the clients' needs.
* Experience of dealing with first property or third property damage claims.
What we offer?
We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF.
We are an equal opportunities employer that celebrates diversity and we are committed to creating an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed. If you're excited about the opportunity but your experience doesn’t align perfectly with all the requirements, please apply anyway. You may be the right candidate for the role or others across the wider team.
About us
DWF is a leading global provider of integrated legal and business services. Our approach delivers efficiency, price certainty, and transparency for our clients across the world without compromising on quality or service. Our purpose is to deliver positive outcomes with our colleagues, clients, and communities, and we foster a culture that places our colleagues at the centre of all that we do.
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