Customer Service Advisor role:
* 4-Day Week (Days) pattern:
* Start times between 8am and 10am and end times between 5.45pm and 7.45pm
* Maximum of 4 out of 7 days (based on a Monday-Sunday week)
* Maximum of 50% weekend days over a 4 week period
* No previous financial services experience required - comprehensive 4-week training programme provided
* Home working role, requiring a suitable home working environment, including a private area to take inbound calls and a stable/secure Wi-Fi connection
* Successful colleagues will be advocates of Lloyds Banking Group's products and services, and will become subject matter experts for our banking app and products
* Passionate people person, working with a team to provide a crucial service to millions of customers
* Commitment to deliver on promises and go above and beyond for customers
* Inclusive workplace, celebrating diversity in all its forms, and welcoming applications from under-represented groups
* Disability confident, with reasonable adjustments available
* Generous benefits package, including a pension contribution of up to 15%, annual performance-related bonus, share schemes, and wellbeing initiatives