Financial Aid Office Assistant & Peer Counselor - $9.50/hour
This position is responsible for general office duties and higher level functions related to basic levels of financial aid counseling and assisting full-time staff with the processing of various financial transactions and critical processes. See the Primary Duties section for more details.
Position Type: Student
Number of Open Positions: 1
Campus: Main Campus (Grantham)
Hours Per Week: 10
Duration of Appointment: Fall, Spring
Work Schedule: To be determined
Major Responsibilities:
* Act as a first level financial aid counselor answering telephone calls, emails, and handling in-person front counter visits to provide students and parents with advising on financial aid information.
* Assist financial aid staff members in managing critical processes including processing outside scholarships and dealing with academic records of students.
* Process incoming forms required to complete the student’s financial aid package, including opening mail and scanning documents.
* Assist with basic edits to the Financial Aid Office webpages using the Jadu content management system.
* Assist staff members with special projects as assigned.
* Prepare various financial aid mailings under the direction of full-time Financial Aid Office staff.
* Maintain consistent and reliable attendance.
Minimum Qualifications:
* Must have general computer knowledge including MS Word, Excel, and PowerPoint.
* Must be detail-oriented, possess good organizational skills, and enjoy working with numbers.
* Must be comfortable communicating with students and parents via telephone or email.
* Must maintain confidentiality regarding sensitive documents and data.
Dress Code Requirements: Office/business casual during summer work hours; student attire acceptable during the school year.
Background Check Required: No
Contact Information:
Human Resources: One University Avenue Suite 3015 Mechanicsburg PA 17055; 717-796-5300
Student Employment: One University Avenue Suite 3015 Mechanicsburg PA 17055; 717-796-1800 x.2900
#J-18808-Ljbffr