EMEA GIS Implementation Engineer (Mid and Senior Positions)
The 3-GIS Implementation Engineer provides support and expertise for the implementation and configuration of the 3-GIS application suite, ESRI ArcGIS Desktop/PRO/Server, and 3-GIS Mobile application software for both internal and external customers.
Duties and responsibilities
* Perform consulting, installation, configuration, and performance tuning services for 3-GIS Network Solution, ESRI, web services, and database software on multiple server configurations and multiple architectures including cloud-based solutions.
* Troubleshoot client issues with Windows Server, IIS, ESRI GIS software, 3-GIS solutions and user workflows.
* Provide technical support for clients including 3-GIS Network Solution end users and client’s GIS analysis/administrators.
* Evaluate existing client data and processes and develop action plans for migration to an enterprise GIS.
* Perform database schema changes to databases.
* Conduct customer needs assessments/requirements gathering workshops as the 3-GIS internal subject matter expert.
* Document recommended solutions based on feedback from the customer.
* Create scripts and models using ArcGIS Modelbuilder, Python scripting, and/or other process automation tools.
* Communicate with architects, project managers and developers to successfully develop and deploy optimal solutions.
* Train both end users and system administrators on the proper use and adoption of 3-GIS Network Solution utilizing best practices.
* Test new software functionality and bug fixes.
* Prepare and perform detailed 3-GIS product demonstrations.
Required Qualifications:
* Bachelor’s Degree in Computer Science, Geography, Engineering or related field.
* Directly Applicable Years of Experience: 3-10+ years.
* European location or valid working permit for EU. Preferred locations are London, Copenhagen, or Bern.
* Fluent English and working proficiency in German, French, or Spanish
* Advanced Knowledge of Windows Server Administration, ESRI ArcGIS: Desktop and ArcGIS Enterprise/Server, Database Management.
* Proficiency with Windows Server Administration and standard Database Management (e.g., PostgreSQL, Oracle, SQL Server), Database Programming (e.g.: Python Scripting).
* Advanced Knowledge of Systems Integration (e.g.: API/Webhooks).
* Ability to work on multiple projects simultaneously.
* Ability to prioritize tasks and switch tasks as needed per business needs.
* Experience with telecom network design rules, standards, and specifications.
* Strong knowledge of GIS OSS configuration.
Preferred Qualifications:
* Telecom Knowledge and Experience.
* Knowledge of programming preferably with python and other programming languages such as Java or C++, and in-depth knowledge of one or more GIS APIs.
* Proficiency with ESRI ArcGIS Portal.
* Atlassian Suite: Jira.
* Jenkins Automation: Pipeline.
Proven Values and Competencies:
* Legacy PNI system experience such as Ericsson Network Engineer or GE Smallworld.
* Exceptional customer service orientation.
* Excellent interpersonal skills and the ability to communicate with project stakeholders at all levels is essential.
* Innovative.
* Problem Solving/Analysis.
* Effective Teamwork.
* Organizational Skills.
* Self-Learning skill.