Operations Manager, Warehouse Management & related
Our client is a leading FMCG Distributor and we are delighted to assist them in their search for an experienced Warehouse professional as they look to recruit a Warehouse Operations Manager at their site in Lancing, West Sussex.
Reporting into the General Manager and with Direct Reports across Warehouse Shift Managers and Supervisors, managing a team of approximately 100 FTEs within the operation, you will be expected to manage the operation and improve operational efficiencies through Continuous Improvement.
Key Accountabilities as Warehouse Operations Manager:
1. Achievement of the daily/weekly/monthly KPI’s for all warehouse functions through effective guidance and coaching of direct reports.
2. Lead a team and create an engaging environment and collaborative culture by encouraging direct reports to drive performance and standards, through a balanced approach of recognition and managing performance against agreed KPI’s.
3. Control all department resources and costs within agreed finance targets and/or flex accordingly based on volume and customer requirements without compromising safety, people, service, and costs.
4. Communicate with people at all levels including people on different shifts, different departments, and the Depot Leadership team. Manage and deliver consistent briefings to the operational team to ensure they are aware of, and adhere to all Company messages, policies, and procedures.
5. Ensure full warehouse operational compliance through regular monitoring of QHSE and sustainability standards, focusing on team wellbeing in accordance with the relevant policies. This includes PPE, ops checks, racking, MHE, Contractors, hygiene, temperature checks, pest control, waste segregation and reduction, accidents, and near misses.
6. Monitor all investigation activity to understand root cause and ensure that corrective and preventative action has been implemented and solutions identified or escalated where necessary.
The Ideal Person for the Warehouse Operations Manager role:
1. Experience of managing in a FMCG Warehousing environment.
2. Experience of effective cost management and able to work within tight budgetary controls.
3. Effective planning and communication skills.
4. Experience of working effectively within a team to provide customer service.
5. Evidence of effective people management and leadership.
6. Ability to think strategically in order to make improvements to the service offering, with a superb track record in Change management.
This is a fantastic opportunity – we look forward to your application.
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