Dove & Hawk are working with a boutique Block Management department who are seeking an experienced Block Property Manager to step into a Head of Block Management role. If you're looking to take the next step in your career and join a dynamic team focused on delivering high-quality property management services, we want to hear from you!
Key Responsibilities:
1. Lead and oversee the delivery of high-quality property management services for a wide range of mixed-use, complex developments.
2. Manage a diverse portfolio of properties, ensuring each meets the highest standards.
3. Foster and maintain strong client relationships, providing exceptional client care.
4. Supervise, support and provide training to a team of Property Managers to ensure targets and deadlines are met.
5. Contribute to the growth of the business by identifying opportunities to generate additional income, producing tenders and winning new business.
6. Stay up-to-date with government regulations and industry guidelines, ensuring compliance across the portfolio.
7. Manage and review service contracts and annual orders, ensuring they align with company standards.
8. Conduct property inspections and compile detailed reports on findings.
9. Undertake regular risk assessments for properties in your portfolio and coordinate necessary actions to mitigate risks.
10. Review and address health and safety reports, working with consultants and contractors to implement rectification measures where required.
11. Attend and chair client meetings, including some out-of-hours attendance at AGMs.
12. Prepare and manage service charge budgets in line with company and client expectations.
13. Play an integral role in driving the business forward and contributing to its ongoing success.
14. Drive growth and development of the department.
15. Mobilise and integrate both new build and existing build Clients into the portfolio.
16. Management of Section 20 Consultations, ensuring adherence to the Landlord and Tenant Act 1985.
Skills & Experience Required:
1. Minimum of 5+ years of experience in Block Property Management.
2. Strong IT skills, with proficiency in property management software and Microsoft Office.
3. Excellent customer care, communication, and relationship-building skills.
4. Exceptional organizational and time management abilities, with the flexibility to handle changing workloads.
5. Motivated, proactive, and able to work effectively as part of a team.
6. Professional, well-presented, and able to engage confidently with clients and stakeholders.
7. IRPM/MTPI qualifications are desirable but not essential.
8. Solid knowledge of the Landlord and Tenant Act, as well as RICS and ARMA guidelines.
Salary Budgets: £45-55,000 basic salary plus commissions from new business brought into the portfolio.
Required working hours: Monday to Thursday 9am-6pm, Friday 9am-5pm with 2 working from home days.
If you're ready to take on a leadership role in a respected company and continue developing your career in Block Property Management, we'd love to hear from you. Apply today or contact Matthew Squirrell at Dove & Hawk remembering to quote vacancy reference: 10987.
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