Are you passionate about delivering excellent customer service and ensuring individuals receive the right care and support tailored to their needs? We're looking for a proactive and skilled Brokerage Officer to join a well-established Adult Social Care and Health Commissioning Team. In this role, you'll play a vital part in arranging, coordinating, and negotiating care packages and placements that empower people to achieve their desired outcomes.
* 35 hours per week
* 3 month initial contract with possibility of extension after this
* £18.10 LTD per hour inclusive of holiday pay
Responsibilities
* Manage referrals for Adult Social Care services via a single point of access, ensuring all necessary information is gathered to inform support plans.
* Broker cost-effective and person-centered care packages by collaborating with service users, carers, and providers.
* Build and maintain strong relationships with care providers, ensuring services align with the specific needs of clients.
* Act as a liaison between referral sources, social care teams, and providers to ensure seamless service delivery.
* Monitor market trends, ensuring value-for-money care while securing the best outcomes for service users.
* Maintain accurate and confidential records, adhering to council standards and health and safety legislation.
* Drive social value by promoting sustainable, inclusive, and impactful practices across all activities.
Requirements
* Qualifications: A-Level/GCSE or equivalent, NVQ Level 3, or relevant experience with a commitment to further training.
* Experience: Background in Social Care or Health, customer-focused service delivery, and IT proficiency (Microsoft Word, Excel, social care systems such as LAS or Controcc).
* Skills: Strong communication, relationship-building, time management, and the ability to prioritize workloads effectively.
* Commitment: Flexibility to adapt to evolving responsibilities and a dedication to promoting equality and inclusivity in the workplace.
Apply Now
If you are interested, please call Lisa McVinnie on 01772 208964 or email your CV to lisa.mcvinnie@servicecare.org.uk.
If this role isn't right for you, but you know someone who would fit perfectly in our engaged and devoted team and you refer them, you will receive a referral bonus of £250.
The benefits of working with SCS:
* A specialist dedicated Social Work consultant offering a single point of contact.
* Exceptional referral bonuses - £250 per referral placed into work!
* An extensive & exclusive range of Social Work vacancies across the UK.
* Nationwide provider of Social Work staff to over 200 local authorities.
* Annual training budget of up to £250 and continued online CPD training.
* Excellent Annual Loyalty schemes/bonuses.
* DBS disclosures provided via fast-track online services free of charge.
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