We take pride in our vision to gain global recognition as the leading innovator in secure custody technology. Our determination and expertise fuel our work towards reshaping the future of prisons and positively impacting the lives of 100 million individuals.
By joining our team, you’ll contribute to reshaping prisons, law enforcement and connected health services through transformative technology. We work together, driven by a passion for finding answers and making a meaningful difference.
Be part of a mission that revolutionises lives and improves the quality of lives.
The Role
As a key member of the Operations Team you will maintain and support Lava Group systems at customer sites throughout Ireland and the UK.
You will be responsible for completing regular monthly/quarterly Planned Preventative Maintenance visits to our customer sites.
Candidates will carry out the necessary checks to ensure our systems are running to optimum performance, complete maintenance reports, provide recommendations for improvement and update our internal documentation.
You will take a proactive approach to maintain Lava systems, implementing contingency procedures to improve service and reduce unplanned callouts.
As a key channel between the customer and Development Team you will feedback customer improvement ideas for evaluation.
You will provide a quality on-site and remote technical support service to our customers when required.
You will have flexibility in work hours to provide cover if required for holidays and sickness absence to team Engineers.
Excited by technology you will keep up to date with current and future technology that Lava Group could exploit.
The Individual
* A multi-talented individual with cross-disciplinary interest and experience.
* Possess a mix of IT and engineering skills.
* Ideally 1 years’ experience in a field maintenance role.
* Computer literate (essential) with experience of PC based support tools.
* A logical, methodical thinker with creative problem-solving ability and a proven ability to respond positively to challenges.
* Candidates should possess a positive team player mentality and the ability to work independently using own initiative.
* Skilled in effectively prioritising own workload and demonstrate flexibility, adaptability and composure when faced with changing circumstances and varying levels of pressure.
The Reward
* 30 days holidays.
* Pension.
* Evolve Development Programme – 2 hrs per week for personal development, 2hrs per week for physical, mental wellbeing.
* Training and Development as required for the role.
Circumstances
* Full clean driving license essential.
* Role requires successful application for full security clearance.
* Prepared from time to time work flexible hours to meet business needs.
* Prepared to travel in Ireland and UK as required.
At Lava we value people, optimism, and no limits thinking! If you want the challenge and believe you can help us to achieve our vision, then we want to hear from you. Please fill in the form below and submit your CV.
The Lava Group is an equal opportunities employer and all our appointments are made based on merit at the point of selection.
No Recruitment Agencies please.
Apply now
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