Job Description
A leading fund manager is seeking a Product Implementation Manager to join their growing team.
Duties & Responsibilities:
* Lead the full end-to-end implementation of fund activity, including but not limited to launches, closures, restructures, in-specie transactions, custody changes, and mergers across a diverse portfolio of fund types. This includes European ETFs, Investment Trusts, UK/OEIC/SICAVs, hedge funds, etc.
* Proactively project manage the implementation of events, ensuring a successful execution.
* Assess new product event proposals and work closely with the Product team to strategically prioritize the pipeline, factoring in capacity across other operations teams and third-party administrators (TPAs).
* Manage multiple events simultaneously, including non-standard complex events.
* Construct and document comprehensive end-to-end event runbooks.
* Apply strong controls, communication skills, and key risk management principles to enhance the function of the team.
* Ensure checklists and product model documentation are current and accurate.
* Manage direct reports, ensuring work is appropriately assigned and managed, providing support, and carrying out performance reviews and career development for team members.
* Work closely with the business units leadership team to successfully execute on the collective vision.
The role requires:
* Detailed experience in a transition/onboarding/client service role.
* Knowledge of various product types, specifically European ETFs, Investment Trusts, hedge funds, UK/OEIC/SICAV funds, etc.
* Excellent organizational skills.
* Attention to detail, risk, and controls.
* Very strong communication skills.
* Innovative and problem-solving mindset.
* Project management skills.
* Operational experience.
* Client servicing experience.
* Proactive and driven to see things through to completion.
* Hard-working and committed.