Job Opportunity - Sales Administrator Are you an organised and detail-oriented professional with a knack for customer service? We're looking for a Sales Administrator to join our Client's team and play a vital role in ensuring smooth sales operations. If you have previous experience in an office environment and can handle multiple tasks in a fast-paced setting, this could be the perfect role for you. Key Responsibilities: · Process customer orders efficiently via email and phone, ensuring each order is handled accurately and in a timely manner. · Offer general administrative support to the sales team, including reporting and assisting with various tasks as needed. · Confirm order details and invoices to ensure all data is correct and compliant with company standards. · Work with logistics partners to address delivery issues and ensure timely order fulfilment. · Keep sales records, customer details, and order tracking systems up to date. · Stay updated on new product releases, company promotions, and updates to share accurate information with customers. · Work closely with internal teams, including procurement and warehouse, to streamline sales processes, such as monitoring stock availability and processing customer returns. · Serve as the primary point of contact for customer queries, providing professional and prompt responses. What We're Looking For: · Excellent communication skills, both written and verbal, with a customer-first mindset. · Strong organisational abilities, with the capacity to manage multiple tasks and priorities. · Previous experience in a sales administration is highly desirable. · Familiarity with Microsoft Office, including Excel and Outlook, and the ability to quickly learn new systems. · Ability to work autonomously while also contributing to a collaborative team environment. · Experience with OrderWise ERP software is a plus but not required. · A proactive, detail-oriented approach to problem-solving. Why work for our client? · Be part of a supportive and dynamic team within a growing company. · Contribute to a collaborative environment that focuses on excellent customer service and continuous improvement. · Benefits Include: o Employee discount o On-site parking Job Type: Full-time Work Schedule: Monday to Friday If you're passionate about delivering exceptional customer service, have the skills to thrive in a busy environment, or have Sales Admin experience, we want to hear from you. Apply now or contact Nathan Kew (phone number removed) or (url removed) INDPB