As a retail sales advisor you will be fun, engaging and have a 'can do' attitude. You will be able to influence through your passion and think on your feet. You'll be able to coach, train and develop those around you. Ensuring that Customers are at the heart of every decision we make and have a great experience with Sofology. Sofology benefits A great basic salary & a very generous team bonus Professional Qualifications Learning & Development Next generation programme 30% discount across the group & 15% for friends & family High street Discounts with 100s of great brands Contributory Healthcare Pension Your Lawyer Employee Assistance Programme for all colleagues & your household Enhanced Maternity & Paternity Pay Discuss flexible working & part time opportunities Company Apple Ipad A day in the life of Youll be guiding our customers to their dream Sofa Showing designs & styles available for recommendations if your customer is a little unsure of what they are looking for Always offering the best customer experience & creating a fun environment where everyone feels at home Putting together wish lists for your customers if theyre not ready to buy the same day, keeping in touch to offer expert advice to help find that perfect choice General housekeeping, cleaning and furniture moves may be required Completing customer orders via an Apple Ipad & completing finance applications In an ideal world At Sofology, we love to listen, we can sit and chat to our customers for hours, asking the right questions to gather all of the information we need to find our customers their dream sofa Were great at creating the perfect vision of what that dream sofa will look like in our customers home - We bring it to life & we create excitement We are caring & fun and can adapt to our customers to put them at ease, not every customer is the same - Neither are our Sofology colleagues Its tough choosing a sofa when theres so much choice, as were product experts, we can offer all of the features & benefits to help our customers finalise their decision You dont need to have sales experience, its all about personality & capability. Theres a lot were good at at Sofology. That means coaching you too A little about Sofology At Sofology, sofas are SO our thing - but so are our people In fact, people are our greatest asset and thats why we are completely committed to our ED&I strategy, So For All. We are working passionately with all of our colleagues across the business to learn, understand and be completely enthralled into continuing to make Sofology an equal, diverse and inclusive place to work. Its important to us to make sure that we dont just look for new talent to fit in with our culture, but instead, we look for incredible talented colleagues to add to our wonderful culture. ADZN1_UKTJ