Job Title: Referral Hub Manager
Location: Office based - Basildon
Contract Type: Full time - Permanent
Salary: £35,000-£45,000 dependent on experience
The National Fostering Group have an amazing opportunity for a Referral Hub Manager to join our team in Basildon.
We pride our organisation on being inclusive and diverse, enabling us to provide our children and young people with the best matched foster homes and families to meet their individual needs.
About the Role
The Referrals Hub Manager will drive and motivate their team's performance. Your team will receive referrals from Local Authorities and work quickly to liaise with our Foster Carers to find the best possible match for the young person or child.
In addition, the Referrals Hub Manager will be responsible for building and designing individual packages of support to enable our carers to manage more complex referrals. You will build positive working relationships with our Social Workers, Carers, and Local Authorities staff.
It is important that our Referrals Hub Manager is a strong communicator, both verbally and in writing, with great attention to detail and able to use Word, Excel, and databases competently. You will analyse information from various sources and produce detailed reports to support your plans and strategy for a successful Referrals Hub.
This role will manage a team of Referral Co-ordinators and be responsible for their supervision and development.
Responsibilities
1. Work closely with referral team colleagues across the Group to achieve targets and promote the team's work both internally and externally.
2. Report to Senior Management regarding data analysis and success of point of referral to point of placement.
3. Responsible for the review and dissemination of contractual obligations across the region/area.
4. Assist in the collection of data for compliance reporting.
5. Undertake training, project work, and other duties as may be reasonably requested.
6. Work in accordance with all the policies and procedures of the National Fostering Group, observing the strict rules of confidentiality appropriate to the role.
Essential Criteria
1. At least 3 years management experience, ideally within the social care or fostering sector.
2. Experience implementing and achieving regional business plans and targets.
3. Working knowledge of Fostering Services and Fostering regulations.
4. Insight into contractual relationships between private and public services.
5. Ability to travel across various locations to cover the needs of the role.
6. A social work qualification would be desirable but is not essential.
About National Fostering Group
We have been rated as a Great Place to Work 2024!
88% of employees at National Fostering Group say it is a great place to work.
With over 20 years experience, National Fostering Group is the largest independent children's fostering group in the UK, supporting over 4,000 cared-for children across 33 agencies.
We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment and undertake appropriate checks.
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