Fire and Security Operations Manager - West Berkshire - £40,000-£45,000
Peopleforce Recruitment are excited to be supporting the expansion of a Fire and Security business based in Berkshire. A key position in the business that has opened up is for a Fire and Security Operations Manager. The Operations Manager ensures smooth day-to-day operations within the Fire & Security (F&S) department. This role requires proactive planning, effective leadership, and collaboration with team members to meet operational goals and maintain high standards.
Site and office based.
Key Responsibilities
1.
Leadership & Professionalism
* Lead by example, maintaining a consistent presence and fostering respect across the team.
* Address performance issues fairly and promptly.
* Communicate professionally with customers and team members.
2.
Operational Oversight
* Act as the first point of contact for management-level inquiries, escalating issues as needed.
* Provide weekly updates to the Managing Director (MD) on performance and key metrics.
* Ensure adherence to company procedures and resolve challenges immediately.
3.
Process & Cost Management
* Oversee efficient scheduling and resource allocation for service and installation teams.
* Manage procurement to minimize costs and ensure timely delivery of materials.
* Approve overtime and manage stock inventories to align with operational needs.
4.
Reporting & Improvement
* Monitor KPIs, SLAs, and project progress to optimize performance.
* Regularly review processes to identify areas for improvement.
* Provide detailed performance and cost reports during weekly meetings with the MD.
Qualifications & Skills
* Strong leadership, communication, and organizational abilities.
* Proficient in IT systems and tools such as Microsoft Excel.
* Able to work independently, make decisions under pressure, and prioritize tasks effectively.
* Committed to continuous improvement and team development.
* Must have strong knowledge and background in Fire and Security systems
Objectives
* Maximize team efficiency and resource utilization.
* Ensure timely completion of service and installation tasks.
* Maintain high standards in communication, reporting, and cost management.
Benefits
* Salary - £40,000 - £45,000
* Fully expensed state vehicle
If you are interested in learning more, please apply with your CV or email (email address removed) or call (phone number removed)