Looking for your next role? Why not take a look at our exciting Resource Planning Manager role?
Come join our fantastic and dynamic new centralised Planning and Resourcing Department, where your skills and contributions will be valued and make a meaningful impact!
The post holder will be responsible for managing the day to day running of the Scheduling Department, ensuring the most cost effective and efficient use of resources to meet demand, in line with Trust policies. The post holder will also lead and manage the Scheduling Coordinators.
HYBRID WORKING - required to work ONSITE and REMOTELY.
We are recruiting to 2 posts. Working ONSITE when required will be at one of the Trust's EOCs (Emergency Operations Centre) - Bedford, Chelmsford or Norwich.
Please note that the Scheduling department's hours of operation is between 0600 and 2200, therefore successful post holders appointed will be required to undertake evening and weekend working on a shift rota or set days basis. Unsocial hours payment will be made in line with Agenda for Change, section 2.
Main duties of the job
1. To manage the day to day running of the Scheduling Department, ensuring the most cost effective and efficient use of resources to meet demand, in line with Trust policies.
2. Lead and manage the Scheduling Coordinators.
3. Ensure the accurate and consistent use of the Workforce Management System to enable the Department to meet its goals and objectives.
4. Data entry, analysis and information extraction, to present to key managers within the organisation.
5. Provision of expert guidance, assistance and support to managers and staff in all matters relating to resource planning and scheduling.
About us
You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east. At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire. We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
Job responsibilities
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification.
Person Specification
Qualifications
* Educated to Level 5 in a relevant subject, or equivalent experience.
* Level 5 Certificate in Management Qualification, or demonstrable level of First Line Management experience.
* European Computer Driving Licence, or demonstrable working knowledge of using the full range of Microsoft Office applications.
* Professional Planning Qualification.
* Project, or Change, Qualifications, eg PRINCE2, Six Sigma.
Knowledge and Experience
* Extensive experience of working in a Planning or Scheduling environment.
* Knowledge of Freedom of Information and Data Protection Acts, and Working Time Directive.
* Previous experience of implementing and managing policies, procedures, and protocols.
* Previous NHS experience.
* Working knowledge of Agenda for Change and ESR.
* Previous leadership and supervisory experience in a remote environment.
Practical and Intellectual Skills, Personal Qualities, Abilities and Attributes
* Ability to prioritise and manage workload and work to tight deadlines.
* Ability to lead a team and work within teams.
* Ability to effectively communicate complex information to staff at all levels via telephone/email, and in person.
* Ability to work without supervision within set procedures and protocols.
* Ability to understand complex information.
* Attention to detail and accurate data inputting skills.
* Ability to take responsibility/ownership for own work, and that of others.
* Ability to work, and motivate others, in a pressured environment.
* Ability to interpret basic data, highlighting issues and risks.
* Able to produce accurate reports from the Rostering software to meet deadlines.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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