Blue Arrow are looking for a telephone sales admin assistant in Birmingham!
Main duties and responsibilities
* Contact existing customers to inform them about a product or service
* Initiating and closing sales with potential customers over the phone
* Achieve monthly sales targets
* Listen to the customers' needs to generate repeat sales
* Answer questions about products or the company
* Ask questions to engage and understand customer requirements
* Direct prospects to the field sales team when needed
* Keep up to date with product features and be able to explain them to the customers
* Enter and update customer information in the database
* Take and process orders in an accurate manner
* Go the "extra mile" to meet sales quota and facilitate future sales
* Keep records of calls and sales and note useful information
* Assist with show/trade fair planning and associated tasks.
Requirements and skills
* Ability to learn about products and services and describe/explain them to prospects
* Excellent communication and interpersonal skills
* Patience and ability to engage customers in conversation
* Working knowledge of relevant computer software
* Team player
* Creative thinking skills
* Excellent problem-solving skills
* Cool-tempered and able to handle rejection
* Good negotiation skills with the ability to resolve issues and address complaints
Working Environment:
* Telesales roles are office-based
* Monday - Friday 9.00am - 4.00pm
About You:
Able to work well in a team - Can support others around you to ensure tasks are completed
Can work well individually
Able to follow instructions
Previous experience within cleaning and/or working within a hospital setting
Must be reliable
Benefits package:
Holiday pay
Opportunity to work for a wide range of clients and venues
Weekly pay
Access to our bespoke app to manage your timetable, accept/decline shifts and request holiday etc.
Access to BlueArrow app to receive available job notifications, accept/decline shifts, update your availability and request holidays
Discount Schemes
We look forward to welcoming you to the BlueArrow Team
Please click to apply!
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.