Bar and Waiting Team - Gloucester Lounges are pretty special places, and what makes them so special are the brilliant people who run them - and you'll be one of them. As a Front of House Team Member, you're a natural when it comes to making people feel welcome and comfortable. You can read each customer. If there's someone with their head in their laptop just wanting a quiet coffee, or a group birthday celebration here for cocktails, tapas and good times, you can effortlessly adapt your style and approach for each. You'll work with management and the entire team, delivering 14 great shifts to make sure that every customer leaves happy. Which they tend to do. Because of your natural skills. The Good Stuff Tips shared equally across the team, based on hours worked Paid breaks Staff food on every shift, regardless of hours worked 50% discount on food in all of three brands from day one 28 days holiday (inclusive of Bank Holidays) pro rata Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier) Christmas and Boxing Day off The best staff party - Loungefest Emotional and practical support via the Licenced Trade Charity Power over your pay with Wagestream Company pension scheme Long service awards Great opportunity for personal development and career progression in a fast-growing business What you'll bring Bags of energy, your own personality - and we can teach you the rest A natural talent and passion for hospitality. Extremely driven and relentless at overcoming challenges or obstacles. Good communication skills with the ability to build rapport and trust. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales If you want to find out more about us, follow us on LinkedIn or life.at.lounge on TikTok