*Alternate weekend off rota & a set weekday off*
We are currently recruiting for a Business Manager to join Swansway. The role of a Business Manager is to identify, based on individual suitability and requirements, appropriate funding and insurance options for customers and meet agreed dealership standards.
The role would also be involved in leading a team of Sales Executives to deliver exceptional customer experience and to deliver maximised profitability. Supporting a controlled sales process, you will work alongside our Head of Business and General Sales Manager to sell new and used vehicles and a range of add-on products, finance and asset protection products. You will energise and deliver sales campaigns and promotions that maximise sales and generate buzz and enthusiasm in the team whilst delivering the highest levels of customer service. Regular coaching, robust management and constant customer interaction is at the heart of this role.
Responsibilities:
* Understanding all aspects of financial and insurance product regulations to ensure accurate information is given when negotiating a sale
* Building rapport with customers quickly and easily and able to treat customers fairly
* Monitoring finance and insurance performance against budget; identifying and addressing shortfalls
* Assisting management in planning, forecasting trends, and revising plans for the dealership on an ongoing basis
* Working with management to coach and develop the skills of the team to achieve business objectives.
* Qualifying customer’s demands and needs so the most appropriate insurance products are recommended
* Logging all activity to monitor performance, measure outcomes and provide regular feedback to Management
* Appraise used cars in the absence of Sales Manager
Minimum Requirements:
* Minimum of 12 months experience working in a regulated finance environment
* Excellent customer service skills – ability to build rapport and identify needs
* Used to following a strict sales process
* Good understanding of finance and insurance packages
* Must have a valid driving licence
When you join Swansway, you’re joining a family; so, if you enjoy, and thrive, in an inclusive family atmosphere, apply to join us now!
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