Site Operations Manager
Location: Folkestone, Kent
Salary: £75K basic + bonus + excellent benefits
Type: Permanent, Full-Time
An exceptional opportunity to work as a core member of the Senior Management Team leading service delivery to meet key performance indicators in customer service, QHSE, commercial performance, and operational efficiency.
The Site Manager will ensure the UK side of the operation is ready and competent to deliver fire, medical, and security services, 24 hours each day in normal state, surge periods, and during emergency scenarios.
Key Essentials
* The role is considered ideal for individuals from a Fire Brigade, or rescue background, perhaps in local authorities, or someone with outsourcing such as Security.
* You will require demonstrable experience working at a senior level in, and strong working knowledge of UK fire, medical, and security standards, regulations, and legislation.
* A strong commercial understanding, including previous experience running a commercial contract/s.
* A qualified, customer-focused business leader educated to a minimum of degree level with strategic vision to develop and support business objectives.
* Ability to manage multiple, complex workstreams to tight deadlines under pressure in major emergency scenarios.
* Effective communication skills, able to influence and communicate with others at all levels.
* Ability to work with limited supervision; to make decisions and use own initiative while maintaining high standards.
* Strong IT skills including Excel and reporting.
* Excellent listening skills and good management, organisational, and interpersonal skills.
* Ability to deal with sensitive & confidential matters as necessary.
* Ensure high levels of data protection and security at all times.
The Ideal Candidates will have:
* Technical Proficiency: Remain fully up to date with all relevant changes to legislation and with international and local best practice in the delivery of core services.
* Process Improvement: Establish, continually review, and improve operational delivery and governance procedures.
* Operational Delivery and Reporting: Responsible for the Emergency Responder team safety and the Client’s operational coordination in the event of an emergency.
* People Management: Lead and manage the site operations team, supporting and assisting them in their direct report management.
* Stakeholder Management: Build and maintain productive relationships within the SMT and with clients.
* Other Responsibilities: Undertake additional project work as required including support for business development.
Essential Requirements
* Have a right to work in the UK (residency in UK 3 years + essential).
Desirable
* Basic French speaking would be an advantage, but by no means essential, as lessons will be provided on key phrases relevant to the role.
Salary & Benefits Package:
* Annual Salary: £75,000 per annum.
* Non-contractual Incentive Scheme Target 5.0% Maximum 10% (Payment Bonus is paid in March for the previous year’s performance).
* Annual Leave Entitlement: 26 days plus 8 public holidays.
* Pension: Employer contribution 7.5%, Employee contribution 2.5%.
* Working hours: 42 hours per week. Monday-Friday.
* Private Medical Cover: Currently placed with AVIVA. As a member of the SMT, the company will provide up to Family cover, if required.
* Death in Service Cover: 4 x Annual salary.
* Group Income Protection Scheme.
* Cycle to Work Scheme.
* Benefit Hub – Cash Discount Site.
Recruitment Solutions (Folkestone) Limited acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this job, you accept the Terms & Conditions, Privacy Policy and Disclaimers which can be found on our website.
Advertiser: Agency
Reference: HM7100
Posted on: 2024-09-16 13:33:39
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