Job Title: Change & Training Specialist
Location/Remote: UK/Remote
Contract Length: 6 months
Pay Rate: £550-£550 per day PAYE
Randstad Enterprise, a global provider of Recruitment Process Outsourcing (RPO) and Managed Services Provider (MSP) solutions, is thrilled to present an exceptional opportunity for a Change and Training Project Manager on a 12-month contract with our client—a globally renowned enterprise celebrated for its prestigious brands and innovative products. A family-owned company with a strong sustainability ethos, they are committed to blending forward-thinking values with a rich heritage of excellence.
The Role
As a Change and Training Specialist, you will collaborate closely with the Global Change & Communications Lead to support the successful roll-out and adoption of a new Services Procurement (SP) solution across the business. This is a highly impactful role with exposure to key stakeholders and a chance to drive change across a global organisation.
Key Responsibilities:
1. Change Impact Analysis: Assist in analysing the impact of change to shape core messaging.
2. Audience Definition: Identify key audiences, including sponsors, multi-functional stakeholders, and impacted users.
3. Communications Planning: Help define messaging and plan communication strategies to engage stakeholders at all levels.
4. Content Creation: Write clear, concise communications for distribution via meetings, cascades, and mass emails.
5. Training Development: Create engaging training materials for users, utilising our innovative Avatar-based presentation tool, Synthesia.
6. Training Delivery: Develop and manage training plans and sessions, collaborating with partners to ensure active participation and input.
7. SharePoint Management: Oversee the training site on SharePoint, ensuring content is current, accessible, and consistently promoted.
Key Skills and Experience:
We’re looking for a candidate with a solid understanding of change management and project management principles; hands-on experience in these areas is essential.
1. Experience in Training: You should have a proven track record in creating and delivering training materials, especially in the context of IT systems or technology adoption.
2. Vendor Management Systems: Knowledge of Beeline or similar systems (e.g., vendor management tools) is advantageous but not essential.
3. Services Procurement Programs: Experience with Managed Service Provider (MSP) or contractor services procurement programs is beneficial but not a requirement.
4. Understanding of SoW: Familiarity with Statement of Work (SoW) documents is highly beneficial.
Key Attributes:
1. Adaptability: Comfortable working in dynamic, fast-paced environments with evolving requirements, especially in large, multinational organisations.
2. Stakeholder Engagement: Strong ability to engage with a wide range of stakeholders—this role will require you to navigate complex relationships and manage competing demands.
3. Network Building: Tenacity and the ability to build relationships across teams, even when working remotely.
4. Communication: Exceptional written and oral communication skills—you must be able to deliver clear, concise messages, both in writing and verbally, and engage stakeholders effectively.
5. Multitasking: Ability to manage a diverse workload while prioritising key deliverables.
6. Pragmatism: Flexible, results-oriented, and able to find practical solutions in complex situations.
7. Remote Work Comfort: The role will be predominantly remote, with a team based across Europe and the US.
8. Sense of Humor: Ability to stay positive and find humour even when challenges arise!
If you are a proactive, adaptable professional who thrives in a fast-paced environment and is eager to contribute to the success of a global organisation, we want to hear from you!
DE&I
We are committed to providing equal employment opportunities and encourage all qualified candidates to apply. While the hiring process may not be expedited, we urge all interested candidates to submit their applications promptly to ensure their consideration.
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