Job description
Do you enjoy being responsible for the full end-to-end customer engagement model from relationship development, account sales through ongoing delivery? If so then you could be our next Client Account Lead.
You will work closely with the Sales Director and Leadership team to create, own, execute and maintain the Client Account Plans for Avanade and drive integration with Accenture and Microsoft across a portfolio of strategic accounts. You will be at minimum 30% chargeable with the rest of your time focused on sales and account leadership. You will be assigned to one Client vertical, namely the Banking Sector. This person is leader with a vision of full operational accountability for a portfolio of large, complex, and strategic projects/programs/customers.
In this role you'll be instrumental in helping fuel our journey. Together we do what matters.
Skills and experiences
1. Extensive experience in the Banking in a tech consulting environment, Professional Services or System Integrator (SI) environment.
2. Extensive customer management and/or sales experience including P&L, Sales Forecasting, Demand management etc.
3. Commercial, delivery & project management skills including multi-site, global delivery programs.
4. Successful track record in delivering complex, large scale systems integration programs.
5. Understanding of enterprise service solutions and Microsoft technologies.
6. Willingness to develop a solid understanding of Avanade solutions and offerings.
7. Desire to be client-facing and engage in both pre-sales and billable activity.
What you will do
1. Full P&L accountability for the client.
2. Securing long-term account growth, sales and revenue while maintaining agreed profitability, and fast-growing client relationships, buyer access and securing long-term customer success.
3. Prioritising strategic and tactical aspects of account management and demonstrates proficiency in building key relationships and networks across the customer base.
4. Leadership, planning, coordination & management of all sales & delivery activities to achieve the sales & revenue targets.
5. Accountability of sales and account management process.
6. Partnering with client and account teams to represent product/solution in potential engagements; evolves customer and partner strategy to accelerate growth.
7. Partnering with Accenture and Microsoft leadership and account teams.
Accountabilities & Metrics:
This critical account leadership role will be measured on a range of metrics including sales, revenue, profitability, chargeability, as well as customer and team happiness /satisfaction.
Learn more
To learn more about our Leadership team, check out this info:
* Avanade - Making a Genuine Human Impact
* People First
* Responsible Business
Enjoy your career
Some of the best things about working at Avanade:
* Opportunity to work for Microsoft's Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)
* Real-time access to technical and skilled resources globally
* Dedicated career advisor to encourage your growth
* Engaged and helpful coworkers genuinely interested in you
A great place to work
As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities.
Together we do what matters.
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