Part time - £11,897.60
CPJ Field & Company Ltd, an independent and family owned funeral company, require a very special person to join our team dedicated to serving families at one of the most difficult times in their lives. We currently have a position for a Part time Funeral Arranger/Administrator (weekly alternative shifts of 9-1pm and 1-5pm Mon-Fri) for our Funeral Directors situated at Shires, Sandy. There will also be the requirement to cover holiday/training and sickness absence of colleagues therefore the need for flexibility is essential.
You will be working with and providing support to the Funeral Director to provide an excellent service for customers and assist with the process of arranging and planning funeral services. The post holder will be required to work flexibly in a tight knit team environment.
Key Duties:
* Follow the CPJ Field way of funeral arranging for which full training will be given.
* Answering the telephone in a polite and efficient manner. Taking, recording and forwarding accurate messages.
* Accompanying family of the deceased to our Chapel of Rest.
* Accompanying doctors to refrigeration units for examination of the deceased.
* Sale of monumental masonry and pre-paid funerals for which full training will be given.
* Preparing weekly and monthly reconciliations from the above system for submission to the accounts team.
* Daily banking of monies received in settlement of funeral accounts.
* Maintaining branch petty cash records, processing of card payments etc.
* General office administration including photocopying, faxing and filing.
* Ensuring that the Funeral Home is clean, tidy and welcoming at all times.
* You will be required to attend full day training sessions to develop skills and knowledge. The successful candidate will need to be prepared to travel on these occasions. There is also a longer Funeral Arranger/Administrator training course. The successful candidate must therefore be able to attend this course, be able to travel and depending on the location of the course, possibly stay away.
* The successful candidate must also be able to provide holiday and sickness cover for job-share colleagues plus cover when attending training, so the need for flexibility is paramount.
Personal Skills:
* Caring, empathetic and confident nature.
* Understand and be able to address the needs of the bereaved.
* A competent administrator, accurate, with excellent attention to detail.
* Computer literate including MS Word and Excel.
* Flexible attitude - adaptable to the needs of the organisation.
* Demonstrate a calm, efficient and compassionate demeanour.
* Reliability, honesty and a commitment to maintaining confidentiality at all times.
Where: The role will be based at our Shires Funeral Home in Belfry Court, Sandy with occasional support required in other funeral homes within Bedfordshire from time to time.
Should you possess the correct skills and experience for this position we will send you an application form and more details of the role. Please look in your spam/junk folders as occasionally our emails go there instead of into your in-box.
Application Forms need to be completed in their entirety and those returned will form part of the selection process. Suitable candidates may be asked to participate in a telephone interview and if successful at this stage will be invited to a formal interview.
Should you not hear from us you have not been successful on this occasion and we wish you every success in your search for suitable employment.
Job Type: Part-time
Pay: From £11,897.60 per year
Expected hours: 20 per week
Benefits:
* Company events
* Company pension
* Health & wellbeing programme
Ability to Commute/Relocate:
* Sandy SG19 1JR: reliably commute or plan to relocate before starting work (required)
Experience:
* Customer Service: 1 year (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Authorisation:
* United Kingdom (required)
Work Location: In person
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